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Hi Stinny, The VDN is set to Origin Annc on Y. Joemi Greets, Joemi

Hi Guys, I have a strange problem and hope anyone can help me. Situation: System running on S8720 CM 4.0 3 sites (lets say A,B and C) C site is a callcenter the other are office only. Agents in site C have multiple skills assigned. Agents are set to auto answer:acd Calls coming in from site A...

Thx all, But when the Wrong-set type is in the display, no key will respond. It is locked. @ customcracka, I do not now the ip-adress of all +/- 400 stations. Thats why we use DHCP. It is not an option to change every ip-station to a static IP address. Greets, Joemi

Thx Chandler, But when i unplug the phone and plug it back in it will give me no change to press the *. It will go to wrong set type instantly. Greets, Joemi

Hi all, Yes, again a "wrong set type" problem. I looked in previous threads but no luck so far. My problem is that de client type's a wrong station id on a IP phone 46xx. The station id could be set in de CM as a analog or xmobile. This wil give a wrong set type on the display. But here's the...

In "tools" - "Options" check the box that says: Enable Bullitin Board Dialog Box. It helped me Greets, Joemi ACA - Implement: IP Telephony

New or Updated content from the Avaya Support Center web site added on 01-SEP-08 Document Title: End of Sales Announcement for the G700 Media Gateway, MM760 and X330STK Product: End of Sale and/or End of Manufacturer Support Description Text: This is an End of Sale Notice for G700 Media...

@Ronster No expansion modules. Greets, Joemi ACA - Implement: IP Telephony

Hi all, Can someone tell me wat Cov Mod means. Situation is this. Station 600 has X port. Stations 601 and 602 has button 6 programmed as bdrg-appr 600 When i do a list usage extension 600 it shows: LIST USAGE REPORT Used By Station Button Station Extension 601 Cov Mod Button 3 Station...

Thx donbott, but this does not resolve the problem. Any one another idee? Greets, Joemi ACA - Implement: IP Telephony

Check out this link http://support.avaya.com/elmodocs2/comm_mgr/r5.0/03-300430_4.pdf It will show you all Maintenance Alarms for Avaya Communication Manager. Search for #647. Greets, Joemi ACA - Implement: IP Telephony

If you call station 1010 it will stay looking at the coverage path of station 1010. It will not look at the coverage of station 1004. If this should be the way for ever, than change the coverage path for station 1010. Greets, Joemi ACA - Implement: IP Telephony

Hi All, I have 2 stations (46XX) both logt off. The status stations shows both out-of-service. When i call the first one it will give me a fast busy tone. This will tell me it is not loged in. If i call the other station it will simply give me a 'normal' busy tone. Wich tells me it should be...

What are the rights of this user? The user must have local rights for writing to the C: drive. Softconsole needs to put his config file anywhere the user has writing permission. This can be than local or on a server. If u want to put this on a server change the settings of the softconsole...

Maintenance Alarms for Avaya Communication Manager 3.1 http://support.avaya.com/elmodocs2/comm_mgr/r4_0/pdfs/03_300430_3.pdf Maintenance Alarms for Avaya Communication Manager 4.0 http://support.avaya.com/elmodocs2/comm_mgr/r3/pdfs/03_300430_1.pdf Always handy to check all alarms and errors...

How many 'Call App' buttons are there on that station. If there are 3 change it to 2. The down site is that if you are on the phone, for internal calls you get a busy tone. Good Luck Joemi AVAYA Certified Associate