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  1. jdisatech

    Merlin 820D adding lines in programming

    Can I use a BIS-22D to add the lines I put x10 in programming mode hit *4 and it's giving me an error Haven't seen one of these in years and not sure if I need bis-34 set as customer only has bis-22
  2. jdisatech

    I have a bcm 400 rel 3.7 connected

    I have a bcm 400 rel 3.7 connected to a bcm 50 via ip trunks. we have a PRI in the 400 and they want to give a DID to someone working out of the bcm 50. I am unable to enter the received digits i need under the target line for the bcm 50 because they are already in as destination codes for the...
  3. jdisatech

    call pilot 201i cant change recordings in app builder

    Have just taken over maintenance on a call pilot 201i rel 4.04.04. I can make menu changes in the application builder but when I try and rerecord the prompt it tells me manager is not installed. Any help would be appreciated
  4. jdisatech

    bcm 400 rel 3.7 call pilot fax messaging?

    Have a weird problem with the fax messaging. Sometimes when faxs come in they go to the mailbox and not into the callpilot desktop application. I'm curious if I need patch or something else is wrong. Does anyone know what the most up to date patch for a rel 3.7 should be. I have access to...
  5. jdisatech

    upgrading s8300 with g430 rel 5.2.0 to 5.2.1 problem

    we tried that it didnt make a difference. The solution came from Avaya tier 3 and was as follows Cause : When we upgrade CM software, system deactivates HTTP/HTTPS RPMs. Solution: Download RPM/IP phone firmware bundle files (*.tar) from the support web site and install on the server to...
  6. jdisatech

    upgrading s8300 with g430 rel 5.2.0 to 5.2.1 problem

    upgraded a s8300 with g430 rel 5.2.0 to 5.2.1 and now none of the 9620 ip-phones will register. Now all the phones have HTTP: 1-500 on the screen. They are getting an ip-address from the DHCP working off the G430 but will not register. Any help would be appreciated. Waiting patiently for a...
  7. jdisatech

    compatability chart for mics to nam

    I am in a bind i have a customer that doesnt have a key to phone closet til maintenance guy gets back next week and they want to move 48 more people into the office. I need to get a fiber nam as they have a startalk rel 4.0 now and it is maxed out. Problem is I dont know the release of the...
  8. jdisatech

    pri will not enable on dti board bcm50

    I am swapping out a gat8 with a dti for a pri in a bcm 50 and my board just tells me enabling and never enables?
  9. jdisatech

    bcm 400 3.7 voip to bcm 50 1 way audio

    Have a Bcm 400 rel 3.7 connected to a bcm50 and randomly getting 1 way audio on the sets. It seems to bounce around on the voip trunks the failures are random. Have the june smart update patched on the 50 and the latest feps patch on the 400. Has anyone come across this issue thanks in advance.
  10. jdisatech

    bcm 400 rel 4 mbm dipswitch settings

    Thanks I have it set as follows bus 2 d32+ - 1 off rest on bus 3-g4x16 - 6 off rest on 3 will be for trunks 4 for stations bus 5 gasm1 - 1,5,6 off rest on offset 0 gasm2 - 1,2,5,6 off rest on offset 2 bus 7 dti - 4,6 off rest on will this work?
  11. jdisatech

    bcm 400 rel 4 mbm dipswitch settings

    Hope someone can help I just cant seem to get my dipswitch settings correct. New install what would be the best configuration for dipswitches with the following mbms 1 dsm32+ 1 g4x16 1 dti 2 gasm any help would be appreciated thanks
  12. jdisatech

    trouble loggin into new bcm 400 rel 4.0 with element manager

    Just powered up a bcm 400 rel 4.0 trying to log in with crossover cable via Lan1 10.10.10.1 laptop 10.10.10.2 and I am getting an error mess x error happened. Error Detail; MofObjectFactory can not be initialized. Error; Error in loadingmof files, java.lang.NullPointerEception I can get into...
  13. jdisatech

    bcm 50 static on analog station ports

    I sm sure they are analog polycoms. I can take an analog loop start trunk out of the switch and wire it out to the polycom and it sounds fine.
  14. jdisatech

    bcm 50 static on analog station ports

    have a bcm 50 just went to install a couple of polycom units. when i just plug in an analog trunk line the polycoms sound fine when i plug in an analog station i get static. Does anyone know of a patch out there for this. thanks in advance.
  15. jdisatech

    have a bcm 400 need to add an expansion cabinet

    need to add an expansion cabinet to a bcm 400 rel 3.7. I haven't done this before and having trouble finding any docs on this can someone point me in the right direction?
  16. jdisatech

    bcm 400 rel 3.7 with call pilot mw lights dont stay lit

    I have an issue with the mess waiting lights they only stay on for a few seconds. When outlook gets the message using desktop messaging something down the bottom will say send/receive and then the light on the phone goes out. When you log into call pilot to check your mess it will tell you you...

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