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Hi, Any idea if IPoffice is LDAPS compatible ? Thx ACIS - ACSS

Hi, We just installed a communicator for a customer with telephony features only ( no presence server) Customer is complaining that when he is on the line with his communicator, if a second call come in, the fixed phone start ringing, caller didn't get busy tone. Is is a option somewhere to...

Hi, We just updated a new IPO to use with equinox. We have created the account on Zangspaces, the domain is validated. The key is loaded in the ipo but we can't see any user syncing in zangspaces. Any idea what can be wrong ? Thx ACIS - ACSS

1608 ACIS - ACSS

Hi, I've received a request from a customer, he want to be able to transfert a incoming, when his phone is ringing to another user by pressing a button. We can do it standard with the "to voicemail " button, is it a way to do it to a other user? We have tested with a call forwarding all, it...

Hi, I have a IPO R8.1 at home, the ATM card is connected to the FON port of the fritzbox. Fritzbox connect to the operator with sip. When i make a incoming call, and nobody answer, the phones continue ringing on the ipo. Today someone called and nobody answered, i received a voicemail with...

That was it Thx ACIS - ACSS

Hi, We just upgrade a ipo from R8 to R11SP4. Now we are trying to change the group greeting, the ipo as for the pin 2 times and then say "please contact your administrator". Pin is correct, the user is part of the group and has the Hgroupnumber in the source number. Are you aware of that...

Did you try AT-X1 AT-X2 AT-X3 AT-X ACIS - ACSS

Hi, We have a server edition select R10 and a IP500VE connected together. IP500 is used for analog phones and PRA. The 2 server are set to send smdr to a taxation app. We have a issue, if a call is made from the server to outside, we receive 2 times the cdr in the taxation app. How do we...

Ingate /intertex ACIS - ACSS

Does anyone has experience with the tapi wav ? I've a customer who has developped a app where they click on a button the app will take a line and play a message. I think i need the tapi wav driver. Do i need the 3rd party licence also ? Is it the licence i need. I found this in the doc: each...

Hi, Did anyone has experience with aiws and sms. We have to send sms message from a mobicall server. We followed the "install procedure" which looks very basic: 1. The DECT Interface should be configured to send User Data to the OAP Server.Click “Configuration” on the start page. 2. Select...

HI, I'm looking for a way to use voicemail pro by dialing a shortcode which call a modue, in this module a predefined list of users ( of a group) has to be call and put in a conference with the initial caller. Any idea if it's possible to do that with vmpro ? In the past we had conferencing...

I've try to open a backup with manager 7, but i can't because the config is R10. Do i need to be online ? ACIS - ACSS

HI, A customer is complaining about issue with onex portal. I would like to log in with his user, but the customer is not reachable for the moment and i don't know his onex portal password. In the past a star revealer was working in the manager but it didn't work anymore. I was able to...

Hi, I'm looking for the servicewatch app, can anyone share a link where to download it ? Thx ACIS - ACSS

Ok found we have to go the File manager in the web interface, upload files and Apply prompts. Page 289 https://downloads.avaya.com/css/P8/documents/101039335 ACIS - ACSS

HI, We just deployed a new application server R10.1. SP3, we have put the old wav fils in the /opt/vmpro/Wavs/CustomPrompts/ folder, but when we select a file with vociemail pro client we get the message: "You do not have permission to select this directory Please select some other directory"...

grr, i've edleted the route and it didn't add again ... very difficult to reproduce. ACIS - ACSS