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  1. webtoner

    ArcServe2000 & HP surestore 2/20

    I have a 2/20 Tape library as well (ultrium drives) The first thing I would suggest is to make sure that you have the latest Firmware from HP. I applied the firm ware to the library, configured two jobs to run at the same time 7:00pm and I get around 200mb per minute. You may also want to...
  2. webtoner

    Working with MS Clusters

    Sorry for the confusion. I assumed you were an exchange user. The Information store is what is you back up using exchange. In addition, When backing up exchange in a cluster environment, the exchange agent has to talk to the host server to complete. since the server has failed over the info...
  3. webtoner

    Sharing violation on graphics files

    If you are a Arcserve2000 user, Install the client agent on the servers to be backed-up. Then do your backup through the client agent. I had the same problem and once I made the change, the problem went away.
  4. webtoner

    slow backups using client push agent

    There is a patch on the CA web site that address this issue. I had crappy performance also.(20MB/Minute) Installed the patch and went to over 200MB per. Give this a try
  5. webtoner

    Exchange Agent Problems...

    Her is something to try. Install the exchange resource kit on your backup server. Ensure that you have all the permissions set properly. I had the same problem until I installed the resource kit. By the way, The resource kit fix wasn't in the documentation for required items...
  6. webtoner

    Working with MS Clusters

    My company currently run Arcserve2k on a win2k server with an exchange 2k cluster. (Active-Active) If failover occurs during the backup-job. It will have to be restarted. The job nolonger see the info store of the failed server. In addition, we currently have a issue with Arcserve 2k backing up...
  7. webtoner

    arcserve 2000 with exchange 2000 cluster

    I am running arcserve 2000 on a exchange 2000 cluster. I get the following error: E-8604 failed to start backup. DBname=webtone1storage group, EC=backup agent error. -(362) exchange server error. HrEsEbackup end failed. Check backup agent activity. I have a valid service account with proper...

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