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Hi, just seeing if anyone can clarify on remote working users for through an IP 500 latest V11 :) If as an example, you had a system with 30 x remote SIP phones (non Avaya e.g. Yealink), for each user would you require a 3rd party endpoint licence and also a Power User licence? reason for the...

thanks that worked, have a star :) pretty sure thats not a documented Avaya procedure though [pc1]

hi have a an IP 500 V2 on 11.1, has essential edition and preferred installed. have setup 10 x remote users to regioster 3rd party sip endpoints, first 4 allow you to apply remote worker setting but then get a pop up to say no more than 4 without preferred when attempting to configure a 5th...

has anyone seen issues with failover for IP Office... scenario is there is a primary/secondary server, both use WebLM for licensing, secondary proxying though primary (2 are connected via VPN so no blocks) Stop IPO services/voicemail pro on primary, and sometimes some phones fail-over...

yep, most likely. I'll be honest, I really dont get the complexity in terms of setting up around the vantage. Why dont they set it up so you can easily download upgrades from an 'Avaya' central store through the device itself, rather than having us have to mess with 46xxsettings files etc on a...

doesnt add up though, so on knowledge base their is the following reference K1xx_SIP-R2_0_1_0_5080.tar so thats a higher release to what you sent a link to, i've seen this release before, but just cannot find it.

does anyone know where to download the latest Avaya firmware supported on IPO for the Vantage? when you go on the Avaya support page, all the options are releases less than what is documented within the Avaya knowledge base setup information

hi opie the phoneman , do you happen to still have the link you mention in the doc? i've found the reference to the fault you highligt, but the link no longer works

Yes thats where i need it to be, any ideas on how to get the ipo to do it?

Not sure would have to check, its gammaa Its not related to the sip provider though, its for call recording, with the call recorder detecting the name through a mirror on the lan port. So long as the ipo sends the name, it should be detected on the call recorder. Works on internal calls but not...

can anyone advise how to send the SIP name on an external SIP trunk call. When you call between SIP extensions you get the caller name, externally though it just shows the SIP extension number. I've ensured on the user the SIP name, contact etc is set with the name, also played about with the...

within voicemail pro and using Xima, if a call hits an auto-attendant and then goes to a transfer action with the display on phone field set as a tag, you are able to search within Xima for this tag. if the tag is configured within the incoming call route of ip office, you can also report on the...

Devlink I meant!

Hmm, thanks janni that’s what I was after though I ran a search on the doc for decline and it came back with no hits Have a star though ☺️☺️

Hi thanks but on the doc there is no mention of devlink just Cti and tapi?

Hi, I'm aware you can connect a 3rd party application to multiple IP Office's through Devlink3, but does anyone know how many concurrent Devlink3 connections a single instance of ip office supports? So based on multiple applications requiring a devlink connection to the one ip office e.g. a...

have 1 x phone (9608G) trying to connect to an IPO over inbuilt VPN through a watchguard FW. phone connects to the VPN ok and provides login screen, on entering extension and password it comes up with wrong set type, monitor also mentions VPN not allowed. have read a number of posts relating to...

anyone able to advise on Equinox settings as I believe knowledge base lacks full info on what ports etc it uses - few questions below checking the 46xxsettings.txt file - if you use the auto generated one, it seems to list all internal Ip's for the IPO which I cant see working if for instance...

Set up a few companies, but finding it a bit hit and miss as to connection to the UC features for presence etc - some work some don't from what I can see, the association with a users zang account within equinox should provide this link, but one particular system doesn't want to play. I have...

hi followed all relevant knowledge base info this but still no joy getting the phones working. Basically as a test I web browsed to the 46xxsettings which auto generated, all the settings within look ok but a j179 just doesn't seem to take the settings. The SIP proxy remains blank, it does say...