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Thanks For All The Help. I have used all the suggestions and they have helped a WHOLE bunch!! I did a capture and was able to inport thet in to an exell spread sheet where very little adjusting was needed. johnpoole I do have an access data base with all the TN's with the locations they go to...

I'm on a Nortel 81c, Succession 3 I have my phones DES set to where they are in the building. I'm need to do a search in the system by the DES. Primarily by the first character of that DES. Is there a way to do this? Example: If my DES is say D1101 I want to search by D or say D11 if...

Perfect!!!! Thank You!!! :-)

I'm in need of doing a search of all MCR's programmed in my system. Is there a way to pull this info with out printing all extensions? I know I have a few but was never documented. Option 81c on Succession 3 Thanks guys!!

We have adjusted all the timers to max and minimum and the most we can get the cell to ring is 3 times. There are cases that we need the cell to ring more than 3 times. The primary ext rings once then the cell with start ringing just before the second ring. Being that the cell only rings 3...

No the cell does not pick up. The cell rings 6 times before vmail picks up when called directly. There are times that 3 rings are not enough for the user to get to the cell. Thats why we need to have the system ring it longer if possible. Thanks For the input Jeff

I'm working with and extension we have setup to have single number reach to a cell phone. We have played with the ring timers in the Remote Destination Config. but don't seem to get more that 5 rings on the phne and 3 on the cell. We want to set it up so that we have more ring time on the cell...

So what I'm understanding is that I will need to define times on NIT1 for me to be able to setup NIT2? Thanks Jeff

I'm wanting to program NIT2 so that our receptionist can leave the desk when needed. I have read that NIT2 can be setup so it can be activated to send calls to say an extension rather than activating the normal setup thats on NIT1. I have gone into LD 15 and tryed to program NIT2 but I don't...

Sorry. I forgot to add that these are 2616 phones on a Maridian 81c with Succession 3.0.

I have 5 users that a manager wants to set them up so that calls will start with one user and roll to the next if the first is busy or not answering. This they want to roll on down the line to the other users. These are standard admin phones and they do not want to set them up on a queue so that...

I have a few users that are no longer with the company that I can not remove from Symposium due to being part of a Task Flow. These are agents. How do I find what Task Flow they are associated with and how can I remove them from the Task flow so i can remove them from Symposium? Thanks Folks!! :-)

I did just so. Killed and rebuilt with another set of numbers and no problem. There is an issue with the ACID that we were trying to use. What would cause this issue? The user was built and the phone was built with no issue untill Acquiring? Thanks

We have a TN that is in Symposium that we are having an issue getting to Acquire. The TN was built as an ACD. Prior to deleting the programming of the TN, the TN DE-Aquired fine and the phone was disabled and deleted. We built it back with new info as an ACD set and now will not aquire. We have...

(Banging Head on desk) I just descovered where my issue is. Whomever setup the TTY's flip flopped the labeling. The DIGI is actualy TTY 1 and the Dialup is TTY 0. TTY 0 : ENBL DES: Digi TTY 1 : ENBL DES: dialup TTY 2 : ENBL DES: CDR TTY 8 : DSBL Sorry to have wasted your time...

I need to diable a TTY port in my option 11c. I have tryed in LD 37 DIS TTY x, DIS ttyx and I get an err code IOD009. I know commands are sometimes different in the 11's than the 81c that I usualy work on but not sure if there is a different LD and /or command for this or not. Thanks Folks Jeff

I appreciate everyones input. We decided to rebuild the RAN Rout back. Thanks Jeff

Yes and I have no RAN to point to. Does this have to point to a RAN in order to work?

Not and ACD

DO I have to point it to a ran rout? Is there a way to point it to say a music source? Thanks Jeff