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  • Users: megaa
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  1. megaa

    ACCS auto answer

    sure, with windows domain authentication. CCMA/contact center management / agent / windows user account details / domain the ACCS server must be in the same domain with the client computers.
  2. megaa

    ACCS auto answer

    both are compatible, that is 100%. the error message "the telephone is not supported" means, that you have extensions (not users) administered in the IPO with the same number as the user you want to log in. You can't use a deskphone and a soft client with simultaneous registration feature as...
  3. megaa

    ACCS auto answer

    try avaya communicator instead of onex communicator. They are different products, onex communciator is for comunication manager only not compatible with ip office. But there is no option in the communciator for auto answer, only in the workplace client (general settings/auto answer)
  4. megaa

    Server Edtion Secondary IP Office service wont start

    try to reboot the secondary server via CLI (log in with putty to the secondary, switch to root and reboot)
  5. megaa

    Server Edtion Secondary IP Office service wont start

    The servers communicate each other over tls websocket. If one of the identity certificates are expired, the secondary won’t access the primary server for syncronization. Check the expired certs on the primary server, and renew them
  6. megaa

    Tapi Link

    Thank you ipohead!
  7. megaa

    Tapi Link

    hello, what is the latest version of the TAPI2/TAPI3 driver? I have an old user CD (4.2.64), but it is quite old. Where can i download the latest version, if available? thank you
  8. megaa

    Gigaspaces License will expire on December 31, 2024

    https://support.avaya.com/support/en/download/1399863789938?productId=P0793&releaseId=7.1.x https://support.avaya.com/support/en/download/1399863789643?productId=P0793&releaseId=7.1.x https://support.avaya.com/support/en/download/1399863789244?productId=P0793&releaseId=7.1.x AACC patches can...
  9. megaa

    R12 App server on ESXI

    Esxi 6.7 is not supported with R12 Check the release notes
  10. megaa

    ACCS bayeux port for rest API integration

    Hi, The older AACC versions supported the bayeux protocol for rest API integration on the 9091 port. But in ACCS, that port is closed. Do you have any idea, how can we use the bayeux protocol for the rest api? Do i need anything to configure on the ACCS server, etc? I did not find anything...
  11. megaa

    call unobtainable when failover server active

    VinylDave , yes, disabled
  12. megaa

    call unobtainable when failover server active

    yes, i have more than 150 installed systems, but i have never met this kind of issue before... 11.1.3.1, but the issue was the same on 11.1.2.4 im thinking about to re-install the secondary server, because it seems to me an RTP/VCM resource issue of the server. The server not able to open the...
  13. megaa

    call unobtainable when failover server active

    yes, correct. there are no expansions in the system... thanks
  14. megaa

    call unobtainable when failover server active

    HI IPOTS, thank you, but the issue is with the calls between extensions, not with the public network... There is no need to configure any short codes for extension to extension calls. but On the other hand, i reserved the SIP trunk licenses on the secondary server..
  15. megaa

    call unobtainable when failover server active

    Hi Guys, the customer has two IPO servers (primary and secondary), when the primery goes down, all of the h.323 extensions are register to the secondary (that's normal). But when an extension tries to call an other one , the call is ringing, but when the called picks up the call, the phone shows...
  16. megaa

    IPO 500v2 failover question

    no, backup IPO will operate for 30 days without any additional licenses in an SCN environment
  17. megaa

    IPOSE 11.1 and JAZZ

    you need a middleware (eg TigerTMS) for the integration
  18. megaa

    DEPLOYMENT ACCS 7.1.2.1 ON VMWARE

    Yes, you can use AMS 10.1 with accs
  19. megaa

    Unable to upload Prompts on ACCS

    try to set up the ACCS server's IP address in the AMS as a trusted node (SIP nodes and routes /trusted nodes)
  20. megaa

    personalized queue

    try to enable "twin when logged out" for the user

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