CP404S04G22C is the current Call Pilot Mgr/Reporter client PEP for 4.04.04 which is the Release this machine is running.
On the server I have:
CP40404SU04S
C0404S04G10S
CP404S04G19S
CP404S04G22C
CP404S04G26C
CP404S04G32S
CP404S04G33S
CP404S04G35S
CP404S04G36S
CPDSKPEP001S
CPSECPEP010S
CPSECPEPSPS2
I am running Call Pilot Mgr/Reporter on a standalone server. After installing CP404S04G22C it can no longer connect to the Call Pilot server.
I get this message...Failed to connect to the CallPilot server. Check server information and try again. If this problem persists the server may be...
If you truly have Basic ACD you cannot provide that functionality. You can set up overflows as mentioned above but that does not give the caller the ability to continue to wait in queue if he/she so desires. The caller would go back to the end of the queue. If you want to give that control to...
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