Search results for query: *

I need to be able to list all disabled digital stations in my locations. The users have a habit of not bothering us telecom people when people leave, or construction closes a bunch of offices, etc... so we have stations still programmed that do not have anything connected to them. The site I'm...

gnrslash4life, as an admin, how would you program that?

I administer a few dozen S8300 systems remotely. Most are R6.x; a few are r5.x. We use 9608 phones. Is it possible to assign a station to a particular phone by using the MAC address, like you can on a Cisco CM? Or is the only way to have someone physically at the set to press log in?

You mean, you have two different config sets created and just pick and choose which one to use? Interesting - I didn't know that. But we only have one config set in this particular office. I've been working with the agent, and she can't tell me any other agent who is getting the office CLID...

Thanks. thebrowndragon at gmail dot com

PFD45 - I've got a copy of the 13.0.4 disk (copied by my vendor from an NEC disk) and it bombs out when McAfee claims it finds a virus in file trkassign.wrx. I'm suspecting either our vendor has a virus on their network or McAfee is giving a false positive. It's a 71 mb file but I desperately...

The tandem-calling-party-num table is completely empty.

Trunks should all be the same - there's only the one PRI in the office. I was waiting until she gets o the office so I can test with her EC500 on and off... but I just checked, and her station shows up as EC500 enabled... but there's no entry for her station in the Stations With Off-PBX...

Just had an odd trouble ticket show up. Woman in one of our remote offices (S8300 / G700, no VM, 3.1 software) call and ask to have calls that are forwarded to her cell show the OFFICE CLID rather than her callers. When I talked to her, she tells me that all her coworkers get the office CLID...

I'm guessing from the lack of replies that no one knows of an equivalent function?

Got a G700 / S8300 with IA770 Audix. I'm trying to set up a feature that I only know from my Nortel days as a "Directory Entry". Jane Smith at ext 318 wants her calls to go to her cell phone if she's not there. So I've got EC500 set up on x318 for her cell phone, plus her coverage path goes to...

So what was it?

I have about 10 field offices with G350s and G700s with the IA770 Audix installed. Many of the agents I support spend most of their days in the field and would prefer that their calls be answered by their cell phone voice mail rather than the Audix. Currently, I set them up with EC500 and a...

I've got a G350 with R3 Audix; can I put more than one secondary extension in the mail box?

Got a customer who wants to mute the handset for conference calls since she can't use the speakerphone mode (she works in a cube farm). Can this be done? If so, how would I program it?

Yes - buttons 8 and 9 on a 7310.

I have an MICS with XC 3.0 software. I've got a NAM attached to it. One of my users has FWD No Answer set to 5176 (the VM DN), fwd no answer delay 4, and fwd on busy set to DN5176. Only problem is that when he gets a second call, the caller gets a busy signal, not VM. What am I missing?

I have a Modular Messaging r3. I've noticed that when our users put in an optional greeting or an extended greeting, callers are forced to listen to the entire message before they can hit 0 to get the backup operator. Is there any way that we can set this up so that callers can interrupt the...

Extension 238 had to be moved to where extension 240 was. 238 no longer forwards to voice mail. Ohhhh... *Dawn breaks over Marblehead* Looks like when you swap DNs the Line Assignment and Prime Set information don't come with the DN... Thanks, Cook - your question about DID was the catalyst...

Would using the DN change feature on a set on a MICS DR6.1 system with a CP100 cause calls to that number to get a ring no answer condition? If so, how can I correct the problem?