TelecomAnimal
MIS
Got a G700 / S8300 with IA770 Audix. I'm trying to set up a feature that I only know from my Nortel days as a "Directory Entry".
Jane Smith at ext 318 wants her calls to go to her cell phone if she's not there. So I've got EC500 set up on x318 for her cell phone, plus her coverage path goes to a coverage remote entry for her cell phone.
However, if someone calls the main number for the office after hours, the caller can't dial Jane Smith by name because she doesn't have a voice mail box on the Audix.
Is there a way to set up an entry for her that will allow a caller to dial her by name and transfer the call to ext 318, and then, of course, to her cell phone via either EC500 or the coverage path? Meridian Mail had such a feature and it was called a "directory entry". Is there an equivalent in Audix?
Jane Smith at ext 318 wants her calls to go to her cell phone if she's not there. So I've got EC500 set up on x318 for her cell phone, plus her coverage path goes to a coverage remote entry for her cell phone.
However, if someone calls the main number for the office after hours, the caller can't dial Jane Smith by name because she doesn't have a voice mail box on the Audix.
Is there a way to set up an entry for her that will allow a caller to dial her by name and transfer the call to ext 318, and then, of course, to her cell phone via either EC500 or the coverage path? Meridian Mail had such a feature and it was called a "directory entry". Is there an equivalent in Audix?