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We had a phone dude/dudess. Co. feels if it plugs into a wall the IT dept knows how it works, so phone dudess was let go. The wall jack is the small phone style; RJ11 correct? PBX is Definity. The only thing I'm not sure of is the wall plate (actually cubical wall plate) jack and how many pairs...

I should have put more info in my original question/posting. An analog port is set up on the switch already (this was done by an outside vendor). The phone is wired to the blue pair and active. Am I correct in assuming that for an analog line I should have the GREEN pair punched? I'm so new to...

I'm new to telco and need help for this setup - I need to share a phone jack/line out so that a digital phone (Avaya) and an analog modem from a laptop can use the same line. Do I need a special splitter? What pair needs punched? (is it blue for digital and green for analog?)

Norton Corp Edition found machine clean - reimaged another PC for user. When she logs in again the same thing happens!! Ran NAV to be sure - clean. May be a user ID/profile problem.

Have a WinNT4.0 machine that when user double clicks on any desktop icon (shortcut, outlook, folder, etc)nothing happens. If you rt click and try to click on a menu item nothing happens as well. Also have tried single clicking to select an item then hit enter on the KB but still get no...

With desktop update the following works for us. Open Control Panel and set up the view settings you want. This view will now take effect whenever you open a specific area in NT Explorer for the first time, however, what areas you have visited previously will need reset. In all of our new...