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  1. lmalone

    Converse on Split Question

    For the VRU to return a call to the Vector after a Converse on, the VRU needs to flash, dial the return code, then the extension, then hang up. the next vector step after the converse step needs to be a collect x digits after announcement none, followed by a route to digits step.
  2. lmalone

    How can I connect to another pbx in another division using a data mod

    In order to connect from a Digital Data Module I.E. 8400, 7400 series data mods. to a “netcon” (which is also a digital data mod) you need to be able to either place a mod 2 data call between the two endpoints (like over AVD tie trunks) directly, or you will need to convert the protocol to...
  3. lmalone

    Telecommuting access extension not working

    You didn't say how it's not working. As a guess perhaps when you reach the Telecommuting extension it doesn’t recognize your TT digits? Perhaps the first PBX isn’t returning answer supervision back to the DID trunk? If either switch has vectoring enabled you could make the number called a VDN...
  4. lmalone

    How can I collect INCOMING ani information?

    If you set record outgoing calls on the system cdr form. And if the outgoing trunks are set for CDR you should get outgoing information in your CDR output.
  5. lmalone

    External call -User and Audix answer at same time

    Something you might try is to change the field on either page 2 or 3 of the hunt group form called Message Center: for the Audix hunt to MSA, That should cause the bridged appearance on the originally called station to drop off.

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