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We are also using 5.0A Update 4. Our Altigen dealer has told us that in 5.1, the Alti-Mobile has been tweaked that you can specify a "Transmitted CID" for a Alti-Mobile extension. We believe that will resolve our "Screening" problem, but we have not tested that yet. We currently are using a...

We have tried that and it still passes along the originating CallerID information instead of the "Transmitted CID" field. We also tried the trick of forwarding the call from one extension to another extension to get the "Transmitted CID" to be used over the originating CallerID, but that...

After speaking to our local carrier, they are saying we need to setup ANI in the Altigen to pass the billing number via ANI to the local PRI provider. How can we do this with Altigen? Thank you, Kevin

We are unable to forward calls to a long distance number when dialing that extension from a external phone. For example, if ext220 has a DID of 212-555-1111 and it is forwarded to a long distance number 478-422-3124, then if you dial the 212-555-1111 from an external number (333-466-7890), it...

It turns out that this was related to the "Send As" security changes. Unfortuantely, we did everything correctly, but we were still having the problems. It turned out to be a bug that setting the "Send As" permission flag did not work correctly through the ADUC interface and we needed to set...

I believe a recent Microsoft hotfix has broken our Exchange Integration. It appears it is related to KB912442. We have tried following related suggestions and related knowledgebase articles, but we can't seem to get the necessary permissions correct for the Exchange integration to work...

Thank you for the thoughts. I have been looking at the DELL PowerEdge 2600 series in a rack mount configuration. The server comes with 7 PCI slots, six which are definately full-length slots. I am not sure about the 7th. Also, does anyone know if the cards need to be in either 3.3v or 5v PCI...

Does anyone know if Altigen Altiware OS will run on a DELL PowerEdge Server? Our data center is full of PowerEdge servers except for our Altigen phone system. Our current phone system is nearing the end of its life. 5+ years on the single IDE drive is quickly becoming one of our highest risk...