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We have had this problem on two of our customer sites. In both cases, the DTM would lose sync with the PRI/T-1 circuit for a second or two, and then sync back up. The free run error pointed to the carrier, who (of course) denied that THEY had a problem. Once we had a vendor meet, and they saw...

I will check this out also... Thanks!

Thanks Ric, I will check that out...

Your users will have to enter their password for their mailbox each time they open Outlook, otherwise they won't get the VM and FAX, just the email messages...

I have a customer who wants to block outgoing caller ID on her calls. They have a PRI, with routes built for outbound calls. The Verizon code is *67 to block CLID, and I can program that on a button as an external call (F*1), but cannot get the block to occur. I even tried adding the *67...

You are talking about a LOT of trust in the step-by-step upgrade from R1/T1 to 3.0, then to 6.1, and then to 7.0/7.1 (I may have missed a step in there...) In my experience, especially if you have a lot of programming (like DID's, etc), you will be better off copying down the programming and...

Thanks - I'll try that idea, and let you know.

Yeah, I tried setting the time and date from a phone set as well as from a laptop... still no luck!

Thanks - especially for the non biz settings. I have already set up the times EXACTLY as you posted, but to no avail (I tried this originally, but kept getting the same result. Only Sat and Sun are a bit different). Problem is only on Wednesday. I tried changing the dates by one day on either...

I have not been able to get a CCR tree to route a call automatically, unless I set the HG DN to be the operator DN. I haven't tried this recently (maybe 3 years), so I'm not sure if that will work. Worth a try, anyway... FS

A customer of mine has a CP 100 on a CICS. The Greeting Table 1 is set so that Greeting 2 begins a 7 PM each day excpt for Wednesday and Friday. The Friday setting works fine, but the Wednesday setting won't roll to Greeting 2 at 5 PM. I can force a time/date change on the system, and get Friday...