I manage a 61C and would like to build a single conference bridge without having to purchase any additional equipment. Is there some way to program an ACD to accept incoming calls from several sources and have them just enter the call like a professional bridge. I do not need a large capacity...
I need to forward a number during the evenings that is multiple appearance, marped on proper phone, and on key 4 of m3904 in question, and not on key 0 of any other set. Switch is 61c.
Thanks.
bmclemor
I have a new Nortel 61C cut over last Sunday. What is the command to discover the capacities - not unused units, but in the licensing area for digital and analog ports.
Thanks,
bmclemor
I have some relabeling to do in my phone equipment room. A group of 66 blocks has stick-on labels numbered 1 - 1300 that stick on the edges. These are paper, with yellow background and black numbers, and the adding of jumpers tears through the label. Over the years of moves and changes, they...
I do have a 2250 console. Nite 2 mode? Is that a shift + nite button? I need to have the operator go into nite mode in order to step away from her desk. This nite mode should send calls to the programmed number on another phone. My question is this: how will the calls be handled on Saturday...
I currently have nite 1 going to a menu driven mailbox. There is no TIME configured. If I add times and additional nite numbers, then what happens during the nite 2 schedule on the weekends and holidays?
Thanks.
I currently have nite 1 going to a menu driven mailbox with no time configured. If I add times and additional nite numbers, then what happens to the nite 2 schedule on the weekends and holidays?
Thanks.
Thanks,
The MCR key sounds like a pretty good option. I have always tried to keep things as simple a possible. I guess that I should program a schedule for the second nite mode to cover business hours. Yes I do have a 2250. On a side note, I'm pretty excited about my new 61C to be cut in...
I manage a Nortel system, opt 61, rls 19. What is the best way to forward the calls coming to the attendant to an extention - of the operator's choice - so she can step away from her desk? The office environment requires that she decide which extention to forward to based on her co-workers...
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