I manage a Nortel system, opt 61, rls 19. What is the best way to forward the calls coming to the attendant to an extention - of the operator's choice - so she can step away from her desk? The office environment requires that she decide which extention to forward to based on her co-workers current load.
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Forwarding calls to Nortel attendant - Best Practice? 1
- Thread starter bmclemor
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Thanks,
The MCR key sounds like a pretty good option. I have always tried to keep things as simple a possible. I guess that I should program a schedule for the second nite mode to cover business hours. Yes I do have a 2250. On a side note, I'm pretty excited about my new 61C to be cut in October. BellSouth is the vendor.
The MCR key sounds like a pretty good option. I have always tried to keep things as simple a possible. I guess that I should program a schedule for the second nite mode to cover business hours. Yes I do have a 2250. On a side note, I'm pretty excited about my new 61C to be cut in October. BellSouth is the vendor.
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Let me tell ya, there is no better "big" telco serving the Meridian than BellSouth. I use every big provider and my biggest fear is SBC/ATT pissing off the talent BellSouth has retained. BellSouth is unsurpassed
I am in Wisconsin. And bellsouth has asked for face time visits more than SBC/ATT has
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I am in Wisconsin. And bellsouth has asked for face time visits more than SBC/ATT has
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