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  1. phillipwendell

    3810 Wireless phone

    Can I internal twin to an analog phone? I would try it, but we don't have a license for it yet.
  2. phillipwendell

    3810 Wireless phone

    I have the same issue here. She wants to have three bridged appearances on the phone. If this phone won't do it, does anyone have another recommendation?
  3. phillipwendell

    IP phones not registering correctly

    Thanks, Intrigant. I found the following error in the log this morning when I tried picking up the handset: No VoCoder is available for the dial/ring tone to Extn XXX I found some of your old posts and figured out the problem. When our config became corrupted we swapped out the hardware with...
  4. phillipwendell

    IP phones not registering correctly

    These phones have hardcoded address, not using DHCP...
  5. phillipwendell

    IP phones not registering correctly

    No, that is set to 0.0.0.0. I have another IP Office 412 that is working fine and the IP phones there are also set to 0.0.0.0. I see that I am getting an error on the phone accessing the 46xxupgrade.scr file. The phone shows an http 1-404 error, which I take it to mean that it is not finding...
  6. phillipwendell

    IP phones not registering correctly

    I also tried a reboot of the PBX to no avail...
  7. phillipwendell

    IP phones not registering correctly

    We have an IP Office 412 running version 3.2 with mostly digital phones. To this unit we are also connecting about six Avaya 5610 IP phones. Our config became corrupted a couple of days ago and I had to restore from a back we had of earlier that morning. Everything except the IP phones came...
  8. phillipwendell

    Rebooting a trunk port

    I have an Avaya 412 with a couple of dual trunk ports. Our carrier is having issues where the line drops and then comes back up. Our 412 has to be rebooted in order for the line to come back up. Is there a way to just reboot the trunk ports or modules without downing the whole PBX? Thanks in...
  9. phillipwendell

    Voicemail to Email

    I'm trying to setup voicemail to email on our existing IP Office running 3.2 with Voicemail Pro, but am not having much luck. Since there are so many ways to set this up could someone clarify a few things for me? I'm understand MAPI and SMTP, but is there any difference in capabilities between...
  10. phillipwendell

    Voicemail Pro - Short messages not getting saved

    If someone calls and leaves a very short message it doesn't get saved. I understand that this is a setting so that hang ups and things like that don't become voicemail messages. I want to turn that off so that any message gets recorded regardless of length. Does anyone know where that setting...
  11. phillipwendell

    IP Office 412 and Syslog

    I don't see the setting for it in Manager nor in SysMon. Does anyone know if I can output IP Office 412 logs to a Syslog server?
  12. phillipwendell

    this forum

    I noticed it as well. You can find stuff by doing a general search on the entire site, but not a thread search.
  13. phillipwendell

    Avaya 5410 message light won't go off

    I have a phone whose message light won't go off for. We have an IP Office 412 and are using Voicemail Pro. There were some issues with this user where their name changed and voicemail folder got renamed. Their voicemail works fine, but the message light won't go off. There is no source...
  14. phillipwendell

    Service command failed. Cause (Error code -2)

    Anyone seen this error at all?
  15. phillipwendell

    Service command failed. Cause (Error code -2)

    I'm getting the message above about 50% of the time today when trying to access either of my IP Office 412s running 3.2. I have two voicemail servers and Manager loaded on each as well as on an XP machine. All three Manager programs are doing the same thing. Has anyone seen this error before??
  16. phillipwendell

    Receptionist not having a line to call out on

    Putting it in the Source Numbers did the trick. Thanks to all...
  17. phillipwendell

    Receptionist not having a line to call out on

    We have an IP Office 412 and our receptionist has 4 lines show up on her phone. Occassionally all four lines fill up and she has to park someone to free up a line so she can place a call. I understood that the fourth line you could use to only make outgoing calls, not receive any for this...
  18. phillipwendell

    USB to Serial cable

    I'd get one from eBay.
  19. phillipwendell

    3.2(54) When dialing 9 will not dial out.

    Yes, I've seen that as well. Try picking up the handset before dialing 9.

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