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  1. kkattfish

    how do I perform an fedb rebuild?

    so i found the disks and have disk 1 in my server. how would i go about installing this FEDBSync?
  2. kkattfish

    how do I perform an fedb rebuild?

    yes everything was installed and setup by avaya tech. i will look for the software, thank you
  3. kkattfish

    how do I perform an fedb rebuild?

    if anybody can help on this matter it would be much appreciated.
  4. kkattfish

    how do I perform an fedb rebuild?

    I am on mm V4.0 I am logging into the mas with administrator i did a search on the mas and didn't find anything relating to FEDBSync
  5. kkattfish

    how do I perform an fedb rebuild?

    under that avaya directory i have FEDBQuery\FEDBQuery.exe i don't have the FEDBSync. When i launch it i have 3 different query types to choose from. is this right or something completely different? if its right which query should i chose or what are the differences? thanks
  6. kkattfish

    how do I perform an fedb rebuild?

    mm is giving me the "unable to access modular messaging information" error and the users were created weeks ago. I have been searching and found similar problems where people rebuilt the fedb and it fixed their problem, but I can't find a thread that shows or tells how to do the rebuild. can...
  7. kkattfish

    4620SW Ip phones not working and 3 flashing lights

    from past experience and from what i have read, you should see your menu on the phone before you can use any of the mute # features. is that correct?
  8. kkattfish

    4620SW Ip phones not working and 3 flashing lights

    I have tried pressing the 73738# multiple times. at what point am i supposed to try this? maybe i am doing it at the wrong time.
  9. kkattfish

    4620SW Ip phones not working and 3 flashing lights

    Sorry, it's actually an Avaya 8300 Server. I didn't see a way to edit my original post.
  10. kkattfish

    4620SW Ip phones not working and 3 flashing lights

    We have an Avaya S8700 server and approximately 20 Avaya 4620SW ip phones that we have never had this problem with. We recently acquired 3 phones that all do the same thing and this is what they do when plugged in: Initializing loading fw (as it normally does) starting 1000mbps Ethernet dhcp...
  11. kkattfish

    Help with a coverage question please.

    thanks mikey, that worked like a charm and I have copied your text to save in my avaya cheat sheet stash.
  12. kkattfish

    Help with a coverage question please.

    Okay, tell me more about option 3. We need to have 5182 as her first point on the coverage path in case she's on a call or something.
  13. kkattfish

    Help with a coverage question please.

    I have a user and her coverage path looks like this change coverage path 44 Page 1 of 1 COVERAGE PATH Coverage Path Number: 44 Hunt after Coverage? y...
  14. kkattfish

    Fax Server

    display trunk-group 10 Page 1 of 22 TRUNK GROUP Group Number: 10 Group Type: isdn CDR Reports: y Group Name: Tie to Fax Server COR: 6 TN: 1 TAC: 611 Direction...
  15. kkattfish

    Fax Server

    let me know what you want to see bobbywires if anything. we currently use ds1 tie to our fax server which is Omtool's Genifax
  16. kkattfish

    Call Forward not working to Verizon Cell number

    it is set to natl though and locl
  17. kkattfish

    Call Forward not working to Verizon Cell number

    Is it just me, or does it not seem like it's dialing the full 10 digit number? do disp ars analysis 9 and see what the minimum and maximum is for just 9, it should also say locl
  18. kkattfish

    Call Forward not working to Verizon Cell number

    try dialing a 9 then the full 10 digit number even though it is local. we have to use the full 10 digit number when we call forward to cells and we have all verizon phones. i don't think that has anything to do with it though.
  19. kkattfish

    Analog Brook Trout card problems

    I had some brooktrout problems not too long ago with our card TR1034+P8h+T1. I talked to Kevin at Cantata who bought brooktrout he was very knowledgable and in the states, his number is 508-862-3162 you will probably have to open a new ticket with him but that is my 2 cents. In the end our...
  20. kkattfish

    Install mm711 board into G350

    Thank you for the quick response.

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