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I installed a new exchange server, everything is working fine and it recieves emails, manages the domain correctly etc etc. but I cannot for the life of me get pop3 or imap working. This is driving me nuts. I have never seen anything like this happen before. The services are runing, and its...

My exchange store is over 30 gigs, now the reason for this is our sales people send out media kits 1-5mb files to every potential client every day. I need to find a way to retain and allow access through the original message without losing the attachments. I have seen something before that took...

Ok so I didnt fix the problem... I have tracked down the problem but dont know the solution. So any help would be appriciated. It has something to do with the hunt group and forwarding. There are 6 people in the Operator hunt group. One of which likes to forward their calls when they arent...

I fixed the problem. apparently theres a bug in the newest firmware for the IP403. This never happened till I updated it. several of our employees forward their calls, "forward internal calls" was checked on one of the employees. This has never affected it before I updated the firmware. So...

okay I created a whole new module, and a whole new hunt group. I am still having the same problem. any other ideas?

We have an autoattendant set up, when I hit 0 which is supposed to transfer to extension 198 which is our Operator hunt group it does half a ring on all the operators desks then disconnects the phone call. I have tried making a new hunt group, new path in VM Pro and neither help. Dial by...

Thank you for the fast responses. It ended up being the T1 Switch from our phone provider. I power cycled the router and the phones poped back up. Sorry I should have done that before I freaked out :)

I just upgraded my IP403 to the 3.2 (65) Firmware last night and today the phone system was working fine, then randomly it just started this problem and wont clear up even with a reboot. you dial a number, it sits silent, and the phone display counts up to 8 seconds then the call disconnects...

gotta love Verizon! :)

We will find out next time it goes down (or doesnt) How often does Avaya say the system should be able to stay stable without a reboot? and is there any way to schedule automatic nightly reboots of the PBX?

I really dont think it has anything to do with the phones, neither the IP nor the Digital stations work. as well as incoming calls, if you call in to the company from anywhere it said connected but was dead silent. If you tried to pick up the phone handsets or use speaker it was dead, but the...

So you all think the problem is it just needs an update? okay I'll do that tonight and see how it works in about a week. Thank you all for your help

The IP403 has 8 DS ports on it (which arent being used), which makes me wonder why we even use a IP400 at all? sounds like a good sales person lol.

The system has the following: IP403 Office IP400 Digital Station P133T Servers 1x License server (Half duplex-Plugged directly into IP403) 1x Delta Server with VM Pro (this system also acts as our file server for the company. Phones 3x 4610SW (IP) 5x 4406D+ (Digital) 1x 5620SW (IP) 1x...

They are 4610SW IP type phones, and also we are using some Digital Stations (4406D +).

whats DS vs DT mean?

Runing Virsion 3.2 (61) what is V3.0DT mean?

I am no IP Office pro, but wouldnt that be something with the phone company? if your calls are all going out using FiOS but only the calls to a POT line on the other end are echoing. That sounds to me like it would be a problem with the phone company's hardware?

Okay so after resolving one issue another one has come to my attention. The licensing is now showing as valid for over a week. But my new problem is actually something I have had happen before. The IP403 seems to not be connected to anything? when you call in it shows as connected but nothing...

aarenot, Thank you for that wonderful criticism. Im asking for help. why else would I be on a forum looking for help? Anyway. The licenses are showing Valid now that I set up a seperate box runing nothing but the licensing, pluged directly into the IP403 using half duplex. So thank you...