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  1. JayShoup

    CM8.0 VG202 modem problems

    We have several ID card readers (like credit debit card machines) that are used to transmit billing information via a modem to the state department of education. Unlike all of our credit card machines (which have been upgraded to use the Internet to transmitt data) these machines can not be...
  2. JayShoup

    Ethernet Disconnected

    This is going to sound strange, but it is true. Make SURE you have the PC plugged into the PC port on the phone and the other jack (on the phone) plugged into the switch port. On SOME phones we have noticed that if they are reversed the phone and CPU will work as long as the PC is turned on...
  3. JayShoup

    We have a Siemens Hicom Mod 80ex in

    Also check the router firmwar version. We had exactly the same configuration you had and we experianced ongoing issues with faxes coming through the Cisco 2921 routers. In out case we had T.38 fax relay on, but there was an issue (BUG) in the firmware. I do not remember the versions. Seems that...
  4. JayShoup

    NOAA Weather Radio on your Cisco Phone

    Just thought i would throw this one out to anyone who is interested. Note: This is a LAN broadcast (multicast) system, it does NOT trigger any kind of alert, activate any devices, etc. It just re-transmits/streams the NOAA weather radio audio on the local network so that it can be received by...
  5. JayShoup

    Unity 8.5.1 & Exchange 2003

    We have a Unity 8.5 system and an Exchange 2003 email system. The two systems have been working well with one another for some time. However, of late, users have been reporting (and I have myself have experianced) extream slowdowns when accessing Exchage from our Outlook 2010 clients (both VM...
  6. JayShoup

    SIP & T1-PRI Over IP VS. T.30 & MODEMS

    We are a school corporation in northern Indiana and have recently replaced our Hicom 300 PBX with a Cisco Call Manager based IP PBX. Currently we use multiple T1-PRI circuits to provide local loop services to our schools. Because we receive funds from the E-Rate USF funding programs, each time...
  7. JayShoup

    911 Hangup Problem

    No disrespect intended, but IT people always forget about that guy named Murphy. I don't know about you, but delaying or intercepting a 911 call scares the begeezees out of me. What happens if your voicemail system locks up, crashes, etc. Now a REAL 911 call cannot go through to the PSAP because...
  8. JayShoup

    Station to Station Paging/Intercom?

    Sorry abt the typos in my last. Teach me to answer using a smartphone as a texting device.. God I hate these things... Network Administrator - Communications & Security Services Merrillville Commuity School Corp. 276 East 68th Place Merrillville, IN 46910
  9. JayShoup

    Station to Station Paging/Intercom?

    In short the answer to your question is No. And here is why. The 7911 is a single line phone. Assuming you want the phone to act like a phone, in addition to havingand intercom feature, you have a problem. Becuase you need to LINE keys, one for the intercom and one for the LINE. You can do it on...
  10. JayShoup

    PHONES LIST - BULK DOWNLOAD

    We have a CM7.13 system. 1) I have developed a program that will take data from a BULK ADMINSITRAION download (BULK ADMIN/PHones/Export Phones/Specific Details/)and parse it into an electronic phonebook we maintaine for our end users. 2) I have automated the export so that it runs each day at a...
  11. JayShoup

    911 Hangup Problem

    Be careful intercepting 911 calls. There are lots of legal issues. If you “break” a 911 call, or otherwise make a 911 call vulnerable to delays, and someone gets hurt, or worse killed because of it. Not only will you feel really BAD, but you and you company may get sued. I recently read a...
  12. JayShoup

    CISCO 7940 resetting issue

    We have the same issue on the 7975 IP phone as well as the 7942 IP phones. There are several different POE (Power Over Eithernet) standards. In our case the older Cisco switch was not using the same standard as the IP phones needed. The solution was as the last poster indicated, use the...
  13. JayShoup

    Call Manager - Hicom 300 - Xpressions Voicemail FWD

    We are experiencing an issue between Call Manager 6.1 and a Siemens Xpressions (4.0) voicemail connected to a Siemens Hicom 300 system. The CM system has it’s own Unity voicemail while all Hicom 300 users use the Xpressions voicemail system. The Cisco CM and the Hicom 300 (9006) are tied...
  14. JayShoup

    Cisco Call Manager Speed Dial with Pause

    It is my understanding there is no "pause" feature in Call Manager. Call Manager express does allow for a pause fetaure but it is my understanding that it has never been added to Call Manager. At least it is not available in CM 6.x. I also understand Cisco has been asked to add this as a...
  15. JayShoup

    Xpressions / SMARTPHONE .WAV Codec

    We have an Xpressions 4.0 VM server - I use an Nextel i930 to deliver my voicemail messages (via Outlook) as email .WAV attachments to an email (typical Xpressions unified message - nothing special) - However, the i930 will not play the wav files. Windows XP will but not Windows Mobile 2003SE...
  16. JayShoup

    Xpressions 3 multiple VM pointing to the same MWI

    Use the DBTool on the Xpressions box to search (EDIT/FIND COREL RECORD) and the search for "MMWI/xxxx" data in the KEY field.

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