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Hi, I'm using CR8 to report from a HelpDesk database. I have no problem creating a dictionary and then creating reports from that dictionary. I DO have a problem updating the dictionary and then getting my existing reports to work even when I'm 100% the dictionary relationships/integrity is OK...

Hi, I'm building a FiloFax program to store everyday needed information. I've subclassed JPanel into a JPanLogon, JPanAddress, JPanBookmarks. Each of which is JPanel with text boxes etc that captures information I use daily, they all look different and store different information. I was using...

I want to group by a formula field. Some are available but not all. This formula always produces a result This formula always produces a number This formula is one of the latest I've created I have saved this formula I have saved the report since creating it also. Why can't I use it to group...

Hi, I've created some reports that each do the same calculation on slightly different sets of data (calculate outages on data, paging networds etc.). The info is the same except for one will have a query that has data = "T" etc. Each report has a only a line or two with X Network...

Thanks, I'll have a crack at some of the sample report code but UFL thing is news to me and looks very interesting. Thanks again, Dels (The Real one)

Hi, I'm producing a whole pile of KPI statistics from a help desk system which pertain to service levels. My question is thus, Does Crystal reports have any inbuilt functions for working out "working hours" between set date/times. ie. I need to work out if a request took more than...

Don't know how many of you use HEAT but hopefully somebody can help me. We(I) Crystal reports to try and get statistics out of a HEAT (Help Desk system) database. At the moment I'm trying to get the total time from when they recieve a job to when it gets finished. This entails calculating the...

For some reason, the machine I have been using to write crystal reports in has suddenly showing the reports with massive spacing accross the letters, ie. "F i e l d 1". Does anybody know how this is caused (or remedied)? I'm pretty sure its not the computer (ie installed fonts...

I am writing reports to extract KPI figures from a Help Desk System. I am looking to produce something like the following where Category Type is a service/network and each of these can be complained, enquired about. These need to be resolved so additionaly these are further broken down into...

Thanks, it helped muchly !

Hi I'm new to Crystal and using v8 and bought a book but it doesn't seem to have some stuff that I think is basic. How do I reference parameters in a formula ? How do I create functions ie formulas accepting parameters? Thanks,