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Can I have the doorphone "ding dong" to a paging group for overhead paging? Or would I need to have it go into the CO and have an external line ringer?

I have a question about the pin out on both the 25 and the 9 pin. Where it says 5,6,8 for the DB25F does that mean you pin out to all of those or to one of them?

Do you have a remote access card? Is it an AVAYA labeled card as of 2000 or 2002?

Last night I received a call from Tory at AVAYA telling me that 3.2.54 would fix the problem with the channel bank. I went to the customer and upgraded their system from 3.2.17 to 3.2.54. So far so good- I’ll post back here to let everyone know if it works or not. I’ll give it a week or two.

I checked the loop current and disconnect signals on all the lines. It looks like half of the lines are above the recommended loop current rates-28ma to 34ma. The lines in question were within specs. Aarenot, You say that you received a private build from AVAYA and it helped. Did it solve...

R6wraith600, Yep the customer support at Telco didn’t have a clue. They said that it was probably grounding at an extension. But it is never the same extension. It works fine for a few weeks or months and then comes back. Usually when I reboot the system it works fine for a little bit then...

Disturbedone, I put a cpc (forward disconnect) tester on the lines and got 900ms. I set all the lines to 10ms disconnect clearing the ip office manager. Kwing11200, What specs are you talking about? The loop current, forward disconnect, voltage? It’s a channel banked T1 and all of the...

I have a customer with a 406v2 running manager 3.2.17 with analog lines. Every day Line 1 appears as if someone is on it even when there is no one even in the office. They reboot the system and it will still show up in use. This is intermittent throughout the day, but is frustrating because...

In order to use the Messaging R7 administration software I need to change the IP address, correct? I’ve tried to do this via HyperTerminal, but no luck. I followed the documentation that AVAYA sent me after talking to them for awhile, but still no luck. They say, “We don’t do this very...

Which port do you mean TTT? Is it the RS232 or LAN port? Do you need the 355A connector to the 25 pin serial port? The 25 pin adapter sure is a piece of work. I've had a hard time trying to Hyperterminal into the VM system to set the IP address. If anyone has a good way of doing this please...

I checked and it is not assigned to any calling groups.

I'm pretty sure that it is not, but I will double check.

Here’s the scenario. I have a doctor’s office with an ACS R1.0 with a 3910 cordless phone and 8 18D handsets. It has a 2 slot carrier with a 206ec card (release 3.1 I think.) The cordless phone beeps as if the battery is dead, but does not display the battery low symbol on the display. I...

AVAYA keeps stressing that the Partner is not being phased out. I think that it would be a terrible move to drop it! The one-X is cool, but still needs a few features...Like QoS, which according to AVAYA is coming out in the next release.

I'm told that it will be available through the business partner portal in a couple of weeks, but I'm not familiar with EFlash. Do I download the software onto my own PCMCIA Flash card? If so, how large of a card do I need? I guess I'd better get my SSO number into gear.

No, no one else is grabbing the call before. I've successfully installed 4 headsets right next to each other without any problems, but this one is giving me a headache.

I picked up an NEC Infoset 408 system, but I am unfamiliar with its programming. Do I need the PC Software or can I program it with a phone? Also, it does not have VM right now. Can I upgrade it with a VM card? Any info would be appreciated.

I have a customer with a R7 and 6 Plantronics ct-11 headsets plugged into ext. ports 11-16. They also have an 18D for the receptionist on ext. 10 and a 6D for the Doctor on ext. 17. The problem is that the headsets won’t pick up an external call, but they will pick up intercom calls. 3...

I removed an InfoSet 408 with 8 DTU-8 Handsets, a couple of which have displays, from a working environment. I replaced it with a new system with Voice Mail. The customer would like me to find out if this system is capable of upgrading to have voice mail. The vendor that sold it to him said...

Will this fix my problem with extension 10's message light if I still use the ACS and put it in a carrier with the 206e, plugging the partner mail 1.8 into extensions 13 and 14 on the 206? Or will this just light the extensions with mailboxes on the 206e card? These mail systems are pretty...