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many thanks can you explan more what is ECH how can i controle them "do not delete the current chr file as ECH will stop" Who can i kill the uustat job "kill the uustat job

plz what is "the Avaya PSO " i'm lock for decoder software , how can i do that

thank's I'm new in this configuration of External Call histoty with uucp if you have any documentation describe counfiguration uucp in cms transfer with tcp/ip over lan not modem , computer reception where i can find decoder of chrxxx

when we activate External Call histoty with uucp configuration where de CMS put the buffer i want to know the path of directory

hi i ha ve configured the option call history on the CMS but i dont know how to test transfer and i dont have client uucp for windows pleas if someone tha's this configuration guide me step by step i have the setup documetation but i'm blocked on NTS ???

ok i know but my soulution is based on disconecting loginID with vdn chekin vrt, not local ather way can i secure *37 with password or code?? that's not work with vdn,vecto step *37

Hi I have Nice cls 8.7 connect to a remote switchs8700 via tsapi i have all state ok , and information show in screen in call server ,when i look on monitor they have agents connected ,but when i make call to the agent the state of agnets doesn't change so ther is no record to databe for...

yes the agent is in the same office as me from my phone i have G3R8 and this option of Remote Logout of Agent Access Code is not availabale , ther's a solution thank's for reply

HI i Make a Step in vector 12 of vdn 10012 step: Route to Number *37 i want than when a login autodial the 10012 that make logout of the login who orginate a call but all that not wrk i don't know way !!!! plz help

thank you very math thats work wwwwwwwwwwwwwwwwwaaaaaai

HI, what can i do , all configuration are ok ACD(s): tanger Application: busied out Session: data transfer normal Connection: operational 4Date/Time:s>6/16/06 3:00 PM Errors: CMS is busied out

for good explains to you I have 2 ACDS creates on the CMS ,i want to delete the Second by what the connexion doesn't go up anymore between the swith and the acd2 and i'd to redo the configuration all over again , after me turn off CMS it displays that one alone on the...

thank's for reply when i want to active the collect in this acd is telle me that CMS is busied out , what that meaning all of configuration is ok that's why iwant to receat this acd

HI when i want to remove a second ACD , the CMSadm tell me that ther's only 1 acd but in the cmssvc switchinfo or setup ther's 2 acd created is a cms bug what i can do to recreat an ather acdi have 2 license for MAX acd , HEL Select a command from the list below. 1) acd_create...

this appear in 6408D+ phone station who make call to an agent is loged in (direct call to agent) , I'm sorry my english is not so good

the call is betwen agents and station in Local ther's no call from trunks

it's still

thanks that's what i did , i have installed once more

hi when i call a agentID from local extension or loginid i have the name of the agentid displayed and the word Renvoi in the LCD of 6408D+ who can i suppresse this word i.e : Elmejahid,Rachid Renvoi plz need Help

HI, I have in a local site a nicecls server with ACT1.3 can i connect it to second tsapi in remote site to monitor the remote and local agent with the same cls_server it's possible!!?? need help