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I'm completely new to NEC coming from a MITEL environment. With Mitel, there is a way to limit a callers number from being seen on an outbound call and still allow the number to be seen by a PSAP on a 911 call - and I also maintained a PSALI database in Sacramento as well to aid in this. At my...

Hadn't thought about glare - good thought. I've flipped it over to circular and I'll monitor. Good advice, I'll sleep well tonight - Thanks, Marty Out of my mind - back in 5 minutes -

What do you mean by "back line", another extension? There are several ways to do this. Route the caller through call reroute first choice to the second line or program the "back line" with the same extension as the first key and set it up as either key or multicall with ringing. Good luck -...

Sounds like some bright red Speedos for Michael Moore - but actually I'm sorting through a traffic study on a 3300 Mxe and I'm seeing a bunch of BBBB's after some runks numbers (PRI two way trunks) and I understand that I'm showing a low peg out while still posting a mid-size Usage Out erlang -...

I've got Mitel 430 set emulation and when a ECP 32 transfers a call the Octel voice says, "Please Hold" and the display on my phone show the voicemail port beind "held". My problem is that the Octel recalls the call and does not deliver it to the extension - Question - how do I enable...

Ken, Thank you - I have the file Marty Out of my mind - back in 5 minutes -

Ken, I'm having trouble accessing the site - is that password correct? Out of my mind - back in 5 minutes -

Ken, I'm migrating over to a Mitel 640 IP system and I'm trying to gather the information off the Octel - my Mitel contact has told me that they have a program they want to test using mailbox information that they can import and then export out to the 640. The system has been poorly maintained...

I have an Octel 350 and I'm pulling down info on mailboxes in Menu 16 (X-Modem) but it's indecipherable garbage - I searched and found a reference for software (OctelAnalyst?)to convert this information but I can't find it - any one out there (Ken?) have a clue as to where to go? TIA - Marty...

Responding back to TheMitelGuy - I spoke with my Mitel sales rep on Tuesday (I'm a platinum account) and he informed me that the 4150's are returning next year - don't know if they'll be available in all markets. They'll have a larger screen too. 4015/4025 we're MD? When was this? Mitel will...

Can anyone tell me what is the latest software release for Mitel sx2000 is it M stream or higher? SX2000 is at LW 34 - no longer alphabetical they're numeric now. What is a COV trunk used for? Control Over Voice and it's not a trunk, it's a Superset4 circuit card - very out of date What is an...

Thanks guys for the try - I had a sense it was cryptic stuff brought to the design guys - never had a t/s person able to give me anything off the cuff. MitelInMyBlood, it happens to be a trap issue that I've got going with a specific PLID affecting message lights off an Octel on T1 trunks. I...

Verify you've got Nupoint Agent (Reports, System Information). Change your terminal type to QNX Console (D-O-C). Logout of system and log back in - you should be cooking. Make sure your emulation is VT100. Let me know if you fail and what you're seeing. Marty

Anybody have any skinny on where I can get documentation for reading software logs on a 2000? Seems T/S has a death grip on this and I'm curious if there is any documentation out there. TIA Marty