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greetings all! Can anyone tell me how many (if possible at all) phantom extensions the Starplus STSe supports? I am using the flash-based in-skin voicemail as well. I need to be able to transfer users into these mailboxes. None of the documentation that I have access to is giving me any...

greetings everyone! I just inherited a Starplus DHS, and I need to reprogram a bunch of the buttons to be BLF buttons for various extensions. I have the PDFs for several different manuals, but none of them appear to have what I need in them. This seems like it should be so simple. Thanks in...

Greetings guys! I've recently started taking care of an "older" Vodavi system, with a 5000 on the bottom label. My understanding is that this is referred to as a "Mach 1", correct? I am familiar with the STSe - but the same password and technique does not allow me into the configuration. Did...

MM: Ahh yes, I remember reading about that in the programming manuals. I always wondered why you'd do that, apparently it was for integrating with videoconferencing type stuff. What documentation are you speaking of? Do you have cool insider documentation, or is it one of the freely available...

dagwoodsystems: A Digium 4port card is $388 ($97 per port), and I only get 4 of them per PCI slot. If you go with Rhino, you can get 8 per slot, at the same price point. A Digium T1 board is around $550 (24 @ =~ $22 per port), Rhino and Sangoma are around there as well. Those boards are...

I was trying to ask a question, without muddying the waters with details.. but apparently they details are going to be important to get the answer I am looking for, so here goes! I am building a custom VM solution using Asterisk as the backend. I can already emulate a "Merlin Mail", using an...

Greetings! Is it possible to integrate a voicemail solution with a Magix using a T1 board? Specifically, is there any way to setup the dialplan - where the extensions associated with the 777 calling group will route the traffic into the T1 interface? Has anyone ever done this before? Is it...

Why yes it is. I was under the impression that was necessary in order for the Magix to know "who" to signal that you were now in night service. (Since the VM is in "follow switch" mode) I'm guessing that is not the case, and that is in fact causing the problem? :) Would you mind briefly...

Greetings all! I have a strange situation, and I am unsure how long it's been going on. I can only presume it's been happening since their system was initially setup. We've got DIDs coming in from a T-1 provider. They are sending me three digits, just like my phone switch needs to see to match...

The only reason why this isn't a perfect workaround is the fact the phone is considered "off-hook", so all of the coverage path logic - as well as your DSS buttons, and even how the phone rings once then stops when you're already "on the line". I suppose if you understand the drawbacks, and...

Aside from the programming issues, I still haven't really gotten a clear idea of what would be wrong in hardware. Is it the hard drive, or is it the rest of the circuit pack? Or is it corrupted software, and NOTHING is wrong with the hardware, and all we need to do is "reinstall" the software...

Well, this seems to be "new" behaviour - this unit has been in service for almost 12 months now at this particular site. hmm - ok - So how do I upgrade firmware and HD software? I'll check in with the programming next time I'm there. In the meantime, I am interested in learning how that...

Greetings ladies and gentlemen.. I've got a Merlin Message R2.5 (12port) that is exhibiting odd behaviour. The employees will empty the general mailbox (9997) before they go home on TUESDAY night, and the MWI light on ext 100 goes out. They come in WEDNESDAY, and there is an MWI again - with...

So to clarify, I need to establish two different line pools. One is for my two voice lines (001 and 002), and one is for the fax line (004). Since there is only one line in the fax line pool, they will "overflow" into a different line pool?

Greetings gentlemen! I'm supporting a Startplus STSe with a SLIBC card in it. Basically, I'm trying to get the analog devices that are on that card to ALWAYS prefer the fax line (004) when they go offhook, unless it's busy, then they will go and use 002 and 001 (voice lines). Obviously the...