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Thanks curlycord, I did set the pool that doesn't exist. I will try COS 5 as well. Your right, I was trying to lock it down in case there was toll fraud. I thought there was maybe a way to set it back to none. Thanks again kvepps

It's been awhile since I have programmed a Norstar Flash voicemail system. This unit is a version 1.9 Flash 4 port on a 8X24 KSU running 5.1. The voicemail box has outbound transfer set to Pool. I want to change it to None. Is this possible without outing the mailbox and recreating it...

Thanks Curlycord. I did set the lines to appear only in order to stop the ring burst. I will try setting up a hunt group tomorrow and set the overflow for the callpilot's DN. Thanks

I installed a Norstar 0x32 (Rel 7.1) with a CallPilot 100 about 8 years ago. Unfortunately it was struck by lighting. Discovered the Callpilot was fine but the KSU and software had to be replaced. Installed and programmed the replacement 0X32 (Rel.7.1) but the users are wanting two problems...

Was wondering if anyone has worked with Elastix which uses Asterisk. I have a problem trying to configure a Digium TE235. I tried posting this on the Elastix site but no one has provided an answer. I have been going through some of the manuals that Elastix has provided and others as to how...

If you want the call to go to vmail when someone calls a specific DN, you could program a specific set (TN) to have MARP enabled for that DN. Then you could call forward the set to vmail. A second way is to have the DN programmed as a Voice Services DN in voicemail and have voicemail answer...

Discovered the problem is with the NTP server stability running on my Windows XP machine. The path MPLR32442 is not for a Co-Res machine running 7.5. I verified this with Avaya. Using Linux commands, I was able to determine the Linux system was not syncing to my NTP server. This was...

I've read some past posts on problems with the date/time clock drift. I have a customer complaining about the drift of their clock. The CS1K is a Co-Res running Release 7.5. I decided to use a PC configured as an NTP server to reduce the drift problem. Since the system is Co-Res, I...

I will try that thanks.

I have a Norstar 7.0 MICS that has been configured for centralized voicemail service from CS1K with a CallPilot system. The Norstar has the MCDN package to allow for centralized voicemail service. So far calls come across to my Norstar and they go into the CS1K Callpilot and a message is left...

Has anyone had a problem with their holiday greeting on a CP 100? I do not know what release it is but I recently programmed up the holiday greetings for a customer. Their normal work days have their incoming trunks answered by the AA and then go to CCR 1. I set up the holiday greetings for...

I have an 11C with a TMDI card. Service into the card is PRI NI-2. I am getting the PRI service from a service provider (Broadcomm) who uses an Adtran Integrated Access Device to supply both a IP WAN connection for Internet access to the customer and an ISDN PRI connection for voice services...

Found out that I needed to download a PEP into the Callpilot 4.0 to make it work. It was a large file that came with the system. Once loaded, My CallPilot works!

Is external call forwarding allowed (CFXA) in your class of service on the phones? If people are directly dialing the numbers between offices, the dns should not matter. I'm a little confused on the call forwarding, is it that your main office cannot call forward but the remote office can...

Go to ld 20, then Req: PRT TYPE: DNB Cust: 0 (usually it is but you need to know) DN: XXXX (enter the DN of the IP set) <CR> to end of prompts, This will display the TNs associated to the Directory Number (DN). We have an astrisk in our lab, another tech messes with it. I believe you...

Usually, I enter 1 followed by area code for NPAs i.e. 1408 for anyone dialing long distance with area code.

usually it is 0000

Thanks guys, As I indicated, I set up my test phone wrong and had it short hunting up the keys on a busy instead of going to the voicemail DN.

Thanks, I did not know if you required desktop license or not. In looking at the documentation, My CallPilot web server can be loaded on the CallPilot server. I did that and I am able to bring up the login window, however; when I tried logging in with a mailbox number and password, it gave me...

Anyone familiar with My CallPilot and have used the software? Do you have to have desktop messaging licenses to use this?