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  • Users: pakya123
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  1. pakya123

    ZDP

    Can anyone explain how to implement ZDP with example ??
  2. pakya123

    How to use Speaker Phone in 1150E Ip Phones.

    Yes I have seen that one. It asks to press F1 on the USB keyboard to activate it, which is not something we would like to do. Is there something we can do to make it work without the USB keyboard?
  3. pakya123

    How to use Speaker Phone in 1150E Ip Phones.

    I know that IP Phone 1150E supports Handsfree listen only, but somehow i am not able to make it work. Has anybody being using the same and can please share the info with me?. Thanks, Riz
  4. pakya123

    IP SoftPhone 3.1 Configuration Utility.....

    I dont have Soft Ware CD. We have downloaded the software fron Nortel.com. Can you pls provide me with Utility for R3.1
  5. pakya123

    IP SoftPhone 3.1 Configuration Utility.....

    Hi , I have around 2000 IP Phones installed. I need configuration Utility for This realese.I have one for release 2.0 but dont have for 3.0. Can anyone help me out?
  6. pakya123

    ICB Card

    Like Nortel Multimedia conferencing , can we do config such a way into ICB that before Chairperson Login no one would be able to get into conference. ICB 4.0.
  7. pakya123

    Difference in abandoned calls between Skillset and Application reports

    Why does abandoned after threshhold is same in both the cases?... Also, in the skillset reports if Offerred = 20, answered= 15, then what is the balanced 5 calls tagged as?
  8. pakya123

    Difference in abandoned calls between Skillset and Application reports

    Hello Everybody. Can somebody explain why there is a difference in the abandoned calls between Application and skillset reports. eg: Application report: Offerred- 20 , answered-15, abandoned-5 Skillset report: Offerred-20 , answered-15, abandoned-3 I am using CC6 with SU04. I am...
  9. pakya123

    Removing Access code on Display

    Change INAC to NO in the route.
  10. pakya123

    MGC message during install

    Just login through Element Manager & Add config for MGC card add channels and click on submitt your problem will be resolved.
  11. pakya123

    MGC card in CS-1000E Rel. 5. Message

    Card Type : 66 Signaling Type: 2 Map Type: 1 This indicates some card address which is sending incorrect messages over CLAN to MGC. I am exploring the address i will let you know shortly.
  12. pakya123

    AUD575 on CPPM Rls 5.0

    This is actually a BUG in Rls 5.0 CPPM Nortel has developed patch for this which you can find on NORTEL.com
  13. pakya123

    Monitor agent from outside

    Use a MIROS (Meridian Integrated Remote Observe )card in the PBX. With this, you can call a PSTN number and will be greeted by the MIROS prompt. You can then enter a Position ID or an Agent ID or a next available agent or a POS ID to observe a call.
  14. pakya123

    SCCS 5.0 ASM & TFE services hang after reboot

    Nortel does recommend that the switch name and PBX host name should be identical (They had done so when they made an audit on one of my sites last time.) , but it is nowhere mentioned in the Install and Maint documents. And I dont think it matters that much for at most of my sites the setup is...
  15. pakya123

    Does IDC take DNIS (IDGT) entry of 10 or more digits?

    I have solved the problem. In the IDC config, I kept SDID and FDID = no Now I am able to make 31 entries in the IDC. It was this simple. Thanks all for trying to help me. If anyone wants the config details, let me know.
  16. pakya123

    Does IDC take DNIS (IDGT) entry of 10 or more digits?

    I had opened a case with Nortel , which was assigned to Daniel Bravo. Status:- Case closed .....its not possible. On the other hand, The "N DIGIT DNIS" Feature (Features and services 3 of 3 :- 553-3001-306B3_14.00)suggests that the DNIS can be defined till 31 digits. I tried going by the NTP...
  17. pakya123

    Does IDC take DNIS (IDGT) entry of 10 or more digits?

    Does IDC take DNIS entry of 10 or more digits? I have a dnxp 98 pkg and have set NDGT in rdb to 31. FDID is set to yes in IDC still the max digit i can enter in IDC (IDGT) is 8. Can anyone help me out on it?
  18. pakya123

    Application builder can't connect to AOS server

    Download the latest apps builder and install it.
  19. pakya123

    10 Digit DNIS entry in IDC

    Does IDC take DNIS entry of 10 or more digits? I have a dnxp 98 pkg and have set NDGT in rdb to 31. FDID is set to yes in IDC still the max digit i can enter in IDC (IDGT) is 8. Can anyone help me out on it?
  20. pakya123

    Replication Agent of the active Server down

    No it will not resolve by itself. Remove the warm standby configuration and and rebuild it again. This should work for you.

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