Is there anybody who tested integration between NCH IVR (http://www.nch.com.au/ivm/) and cisco callmanager.
It is very good & cheap prodcut for voicemail ,IVR,Auto atendent.and it supports voip protocols.
any comments??
I have a call cenetr with 5 agents,running CCM4.0 with a Cisco 2620 router (4FXO,Running MGCP).
everthing is Ok,but I have problem in transfrring call from outside.I mean, I can transfer internal calls ,but when a customer calls from outside and an agent wants to transfer the call to another...
OK,Now I don't have any problem with dial peer.I receive calls on my 500 hunt group and call dial ou with 9.!;
1-I have problem with FXO Disconenction,In MGCP mode when I set the cptone to DE it worked,but in H323 it dosn't work,any comments?
2- I don't receive Caller ID on my ip phones,I am...
Very Thanks,
Now I receive incoming calls on my IP phone (extension 100) and I can dial out with 9.!;
I am going to replace 100 extension with a hunt group pilot number 500;I have assigend 5 extension to 500(100-104); I am using "connection plar 500";but it dosen't work.Do you any comment?
I started configuration of my router to use as H323 gateway.
I have no problem in outbound calls,but when I dial the number which is connected to my FXO ,I hear fast busy.
I am going to forward all calls from PSTN to extension 100 on my call-manager .
Here is my configuration file,Please help...
I have installed Cisco Callmanger 4.0 with 10 extension(100-110)
I have a cisco router 3661 with 8 FXO.I want to configure this router as a H323 gateway (not MGCP).Which configuration is needed to receive all my incoming call on extension 100,and route my calls through a free FXO line.
and how...
I have CCM 4.0 + Cisco router 3661 with 8 FXO lines.
for outbound dialing I have defined a 9.! route plan. but I can not call outside from Ip phones & I got error.but I can recieve calls form outside.
Before it I had a cisco 2600 router with 4 FXO & I didn't have any problem.what is wrong with...
Is it possible to use other Brands Ip phones support H323 with cisco callmanger.if yes,how to configure it?
what is "H323 client" in cisco callmanager?
I have installed CCM4.0 and it works in the LAN area correctly.
for remote users with invalid ip address behind NAT,I have some problem. the cisco softphone registers in CCM,but voice stream dosen't transfer,Does it need any special configuration?
Thank you guys for the replies but I am still confused
Ques1: So using cisco brand gateways are not mandetory with callmanger,we can use other gateways like Vegastream...,yes,how these gateways define in callmanager?
Ques2:"You would need to do port translations pointing to the non-valid IP...
I have some questions ,I hope get good replies from froum
1- Does CCM4.0 work with thirdparty voice gateways which support H.323 like Tenor gateway?
2- is it possible a remote phone(hard phone or softphone) register in CCM? our CCM server has a valid IP Address,but remote user dosen't have a...
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