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I believe @Rhinorhino is correct, you do need an IP500 PRI

Did anyone notice that there is no mention of the IP500 V2A, I'm assuming they left it out by accident, it mentions supporting the IP500 V2, I think if they were not going forward with the V2A they would specifically say so like they mentioned they were doing away with the UC module but who knows

I'm blown away by all the new features in this release!!! Looks like Avaya was really paying attention to us when we made a wish list! [thumbsup][banghead]

This is interesting to me, I'm wondering if there are any versions of 11.1 that could be called good, not necessarily for Server Edition, maybe being used with SIP trunks and Workplace?

What version are people upgrading to nowadays? 11.1.2 and using the 11.1.1 bin file for the 30B module?

Can't fix it so just delete it! LOL

Thanks for the idea Westi, unfortunately the reset button doesn't do anything except reboot the module, I've tried holding it down for various lengths of time and while it was booting up.

Looking to use the Multitech FF840 with IP Office. Does anyone know how to default it if you don't have the admin password? I made a console cable from some instructions I found on the Multitech website, I'm able to Putty into the console port and I am able to browse to the unit in a web...

They must have missed it because of the Coronavirus [lol]

I tried to do a Vonage SIP trunk once, it didn't go well at all, they couldn't get it working, I think they are OK for home service but not for business.

@MitelMike2010 can you be more specific about what I would be missing out on if I didn't have the MCS software?

thanks for the info,usually Tek-tips emails me when someone replies, I didn't see an email for this reply, otherwise I would have replied sooner.

In this post from a couple of years ago (thread1329-1789025) this person says they have a 6900 phone working on a Mitel 250 (MiVoice Office 250) I guess, someone says not to do it because it doesn't run well on the 250. I'm just wondering if that has changed, is it better now or should it still...

Can someone please explain the difference between the two types of Mitel 6900 phones 58015772 and 50006770. I would sure appreciate it and don't want to buy the wrong phone. Thanks.

Before you put the SD card in your card reader make sure the computer you are using does not automatically encrypt media, I ran into that with one customer and it turned the SD card into just a regular SD card by removing the license file.

Is the system located in the same location as the phone system or a different location? How does it connect to the phone system?

Check to make sure you deleted your ADI licenses which will show up as Obsolete now. They will cause problems like this after you add the PLDS licenses.

That's an old processor, its likely the port is just dead, we see ports on those processors die all the time

Have you tried giving them a recall button then press the recall button instead the transfer button and then the phone number? If your phone provider has that option available that should work.

I agree, you can always give them a limited account and then give them full access with the warning that they should only use the limited account but it is their system, they should have the choice of what they want to do and what they don't want to do. I'm only here to provide help to them.