No Dial Tone on Avaya 9640 IP Phone 1

[Dammy12]

Hello,

We are using Avaya IP Office R11.0

we registered a 9640 Phone but we are unable to get a dial tone while dialing and also can't hear the other extension being called.

Will appreciate help on this.

Thanks

 

[sizbut]

With the amount of information that you've provided to help us diagnose it for you, its clearly not urgent or important.

What type of IP Office system?

What VCM resources?

First H323 phone or do you have others working okay?

*17 to voicemail okay?

Calls to non-IP phones/other IP phones?



Stuck in a never ending cycle of file copying.

 

[tekguy125]

Is the system located in the same location as the phone system or a different location? How does it connect to the phone system?