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  1. sistech

    Setting Up Dial By Name - Audix or Vector

    Does anyone know how to access the dial-by-name feature. I want to use the route-to "name" command in my vector. My vector keeps giving me mismatch everytime I go to that step in my vector. thx, L-
  2. sistech

    Directed call-pickup on 2500 sets

    I always get a busy signal when I use directed call-pickup on analog/2500 set. I guess it won't work even though, it has a cor that allows it to work. Is this a system setting? Is it because the phone you're using call-pickup on needs a second line? thanks, L-
  3. sistech

    using a menu tree in LSP system ( vector ) to going to coverage

    try the command "disp events", see if that comes up with anything
  4. sistech

    system error/secondary extension IA770

    Hello all, We had a vm system (ia770) that crashed. Once we got it back online, it seems the some of users vm got deleted. It turns out when I tried to add them back, I got "already in use by a secondary extension". When I tried to rem the subscriber, I got "system error". There's only about 17...
  5. sistech

    Different options offerered when entered remotely in Audix LX 3.0

    Oh okay, that's different from how I understood the feature. Great, let me try it and I'll let you know how it works. Much oblige, L-
  6. sistech

    Different options offerered when entered remotely in Audix LX 3.0

    Thanks Simreal, Yes, the option is set. Actually we're all going in to the same mailbox, which is the only dedicated broadcast mailbox in voicemail. We makes it all the more strange. I can trigger the options at my location, but the users themselves at the site cannot.
  7. sistech

    Different options offerered when entered remotely in Audix LX 3.0

    Hi all, I'm trying to have my users activate the "broadcast options" in audix. However, when I dial in remotely, I get all the options that I'm suppossed to get. However, when my users either dial directly or call off the switch & back in, they get either "outcalling not allowed" or "user...
  8. sistech

    MAS MSS reboot order

    Hello, Can someone tell me what's the suggested order of doing a reboot on the mas/mss. Also the order on bringing them back up. Thanks in advance, L-
  9. sistech

    call routing after announcement S8720

    Thanks Zen216. The setup is as follows, call rings at console/receptionist, if she doesn't answer, routes to a "please hold" announcement then supposes to route back to operator until the call times out. However, once the caller hear "please hold, your call will be answered shorty, the call...
  10. sistech

    call routing after announcement S8720

    No, this isn't an acd, or anything like that, it's just a regular station.
  11. sistech

    Finding the Port

    You can tti in a "dummy" or spare extension. Then look in your switch for the access code for self-station identifier. Enter that code in the phone & that will give you the same extension and the associated port.
  12. sistech

    call routing after announcement S8720

    Hi all, How do i make a call follow an announcement and go back to the originating call? It seems after the annoucement either in the vector or in the coverage path, it plays the announcent and then disconnects. I figure I can use the "goto" command and force it to go to another vector but I...
  13. sistech

    System-wide envelope (time stamp) option

    Hi all, Does anyone know if it's possible to toggle the envelope setting for all users? I know it's an option in other vm systems (cell phones for example) but I haven't been able to do it system-wide in Mod Mess. It can be done during the review message session. Thanks in advance!
  14. sistech

    Can call-forward overide a hunt?

    Terrific!!!!!!!!!!!! Let me try, thanks lopes1211!!!!!!!
  15. sistech

    Can call-forward overide a hunt?

    I have a operator who is using a regular digital station (8434) who has hunt (night-service) set up. However, on occasion she needs to forward her lines as opposed to having a day message greeting played. Would that be possible.thanks!!!!!
  16. sistech

    Toggle announcements in MM 3.0

    I have a user who wants to record and distribute announcements (not greetings) from his mailbox without having to go though caller apps. Can his box be used for that purpose without having a special cos. This is on an exchange server. thx again, L-
  17. sistech

    Toggle announcements in MM 3.0

    Hi all, I can't seem to find any info on how to turn on annoucements in a regular subscribers' mailbox. Is this possible? I obviously can record announcements but unable to make live. Any idea? Thanks in advance!!!!! L-
  18. sistech

    Auto -in button not working

    Is the user logged in somewhere else?
  19. sistech

    Bridged Appearence Question

    The user will have to make an extra step but you can accomplish this by placing an "inspect" button on the phone. When bridged appearance rings, press inspect and voila, call information is display. (Also works when you're on your main line and you have a second incoming call).
  20. sistech

    Who has got

    I had just started a new job and as always was very anxious about making a good impression. My boss who had a very strong personality tells me we have a defective board and to work with the avaya tech on getting it fixed. The avaya tech comes out, I'm feeling very important that this task is...

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