I'm new to CC6.
I have a key code upgrade to add 40 agents...Deos any one know where I can find the procedure to add these licenses.
I have the key codes on a memory stick.
I also have acd agents to add to PBX....I have done this Before....any help would be appriciated... I have tried to find...
I have a customer that wants to show ountbound name display(Name of Company).They have PRI and are Option 11 C Rls 3.
Number Outbound works fine with Clid 0 set up.
They do not currently use CPND (ld 95).
I know I can put name of company in LD 95 for every DN on system.
Is there a simpler way...
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