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  1. SPIDERMAN4

    Nortel Contact Center 6.0 agent upgrade

    I'm new to CC6. I have a key code upgrade to add 40 agents...Deos any one know where I can find the procedure to add these licenses. I have the key codes on a memory stick. I also have acd agents to add to PBX....I have done this Before....any help would be appriciated... I have tried to find...
  2. SPIDERMAN4

    M2616 designations

    I have an XL file that will do that for me but ihave to cut them out and fold them, time consuming....
  3. SPIDERMAN4

    Outbound Name Display

    This is in CANADA. As far as I know the carrier will not send out name . It is Customer's responsibility.(PBX)
  4. SPIDERMAN4

    Outbound Name Display

    I have a customer that wants to show ountbound name display(Name of Company).They have PRI and are Option 11 C Rls 3. Number Outbound works fine with Clid 0 set up. They do not currently use CPND (ld 95). I know I can put name of company in LD 95 for every DN on system. Is there a simpler way...

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