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Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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CMS alternatives?
If you are looking for more than just basic call center reporting software, check out TASKE Technology www.TASKE.com . Their Contact product is a great fit for people who need more than what BCMS View/BCMR have to offer but can’t afford Avaya’s CMS solution. The TASKE software has tons of user...- Heckler7F
- Post #2
- Forum: Avaya: CM/Aura (Definity)
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BCMSVu Alternatives
The company I work for uses a software product from TASKE Technology (www.taske.com) called Contact. This system has way better report capabilities than BCMS Vu. It also has a real-time agent monitor function that the calling group manager when crazy over. I looked at the product literature in...- Heckler7F
- Post #3
- Forum: Avaya: CM/Aura (Definity)
