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I am running into issues with dialing out of the US as of late. Is there a way to see the country codes that are currently in the switch? Also, what is the easiest way to add a country code if need be? Thank you -

We have an Option81 system with Call Pilot. What are the steps necessary to prevent the call waiting light from showing up on a certain extension? Thanks -

Thanks for all of the help. One thing, will changing the number of rings from 4 to 9 ( for instance ) affect all of the phones on the system or can I identify a specific DN/TN? Thanks again -

We have an Option81 running 3.5 with Call Pilot. Is there a way for a specific DN to ring longer before it goes to voicemail? Thanks in advance for any help!!

We have an Option81 with Succession 3.0. We have a number of phones that can't dial what AT&T says is a local number. I assumed that was because of the NCOS being at 0 or 1. Going forward, is there a way to see what the switch thinks is the local numbers? If so, is there a way to add/change...

Sweet and simple!! Thanks for the help dlesap!!!!!

I have an end-user that needs to reset the password on his 3904 set. He took this spot over from another person and doesn't know the existing password. We have an Option81 with Succession 3.0. Any help would be greatly appreciated. Thanks

I was asked to get a listing of all of the DN's and the names associated with those DN's from the phone switch. Does anyone know of an easy way to print - or better yet, extract - this info from the switch? Thanks in advance for any help...

Thanks for all of the reply's!!! I tried to do the shorter way that Johnpoole and acewarlock suggested, but I get a SCH0099 when I try to enter ACD. Do I need to be in a certain LD - I am now in 20? Thanks again

We are trying to forward an internal analog DN to an 800 number at another facility. We are able to create the DN/TN, but when we apply the feature DCFW 16 91800xxxxxxx we always get a SCH5199. Can anyone please tell us what we are missing?? Thanks in advance for your help...

We have an older Mitel SX-200 with a Kassie Call Processing System version 7.46/5.54 Does anyone know how to reset the voicemail password on one of the mailboxes? Does anyone have a source of info for these old systems? Thanks for any help we can get!!! :)

We have a Nortel Option81 - is there a way to change the ring tone on a few of our phones? Thanks in advance for any help.

I was able to make the changes. Thanks to everyone for the replies!!!!

Can anyone tell me if/how we can change the time that is displaying on all of our phones? We have an option 81C... Thanks in advance.

I have an Option81C with CallPilot. I also have a Nortel 2616 that has multiple lines on it. I need to move the message light from the existing extension to another extension on the same phone. Thanks for any help.

acewarlock - I can get into LD 81 and put in CNT, but when I get to FEAT if I type in SETS it goes back to FEAT; if I type SET it gives me a SCH code error. Am I missing something else during the input? Thanks.

Is there an easy way to get the total number of phones on our system? We have an option 81C.

I use ld95 to change the names on our digital sets, but can someone help me with the command to change the name on a 500 (analog) set?

I put in the extension of the phone in the DIG and got a SCH0900 error. I put the pick up group in the DIG and got a SCH0903 error. I apologize for my ignorance, but is the DIG?

Acewarlock - how would I change the name on the 4 line in pick up group 42? Using DIG, what is the text?