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This is what's returned on LD 20 DNB 7: TYPE RDB ROUTE 2 on LD 20 DNB 9: TYPE NARS NTBL AC1 Hope that helps.

I guess I don't know how else to explain it, but I'll try. You have to dial 9 in order to place a call outside of the walls of the business (9 + the number,) providing that the particular phone has the NCOS set that allows outside calls. If the NCOS is set to 0 (zero), then that phone can only...

Apparently 7 has the same functions as does 9, it allows an outside line. Normally when someone wants an outside line you dial 9 first, then the number. This system also has 7 setup in a similar manner. So in short, when NCOS is set to 0 (internal calls only), you're not able to dial 9 for an...

I have a question concerning NCOS and the ability to bypass the NCOS settings from any given phone. On any phone that has NCOS set to 0 (I beleive this would only allow internal calls, users are able to bypass this setting by first dialing 7. How can that ability be removed?

Thanks to all who suggested to add tdd. It works fine now.

Thanks for the reply John. Since I'm fairly new working with this type of system, excuse the rash of questions. Explain what you mean by only seeing 2000? When I run the report, I see a column that refers to "2500" or "2000" for each row. I was assuming that the 2500 was a 500 type phone, but...

Thanks for your help. That got started on the right track but the information that is returned doesn't look complete. When I don't enter anything for RNPG it returns the call groups but not in order, as you stated. However, when I do enter any value it returns "NO ACT SINCE NO DATE". What else...

I'm using Meridian 61c and would like to produce a report that shows all pick-up groups.

Thanks to Nortellian and to zoq99 for the tip on inclulding TDD to the CLS. Problem is now solved.

I'm am trying to get a phone that has MARP to display the calling party when it rings the second phone. Here's the situation. I have set up an assitants phone to ring on the second line when a call is placed to her bosses phone. That part works fine but there isn't a name displayed on the...