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  1. routerheads

    RCC Historical reports problem

    I have sp2, but the firewall is disabled. Any other ideas?
  2. routerheads

    RCC Historical reports problem

    Hi all, I have a customer utilizing rcc on a windows xp pro platform. We are having a problem where the running of Historical reports fails with a page unavailable error. Real time stats are fine. Restarting iis fixes it for about an hour. I have made sure that we are running the java...
  3. routerheads

    Can Call Pilot Email the Voice message?

    Not sure what release you are running but in 4.0 there is a message archive feature that will e-mail a copy of every CallPilot message the system processes to a single e-mail address you specify. However, it only sends them in .vbk format.
  4. routerheads

    BCM saying "keycode req'd" when pressing intercom keys

    The digital stations on the expansion module are not keycode enabled (the expansion moudle keycode takes care of it) I thought however that the 50 came with keycodes for four digital sets.
  5. routerheads

    BCM RESTORE

    Not sure if it is your problem but one thing I know is that when you do a restore to a frsh hard drive you have to have the new harddrive patched to the same level as the darddrive you did your backup from.
  6. routerheads

    Meridiam 81C SIP

    Definitly not ready for prime time as far as SIP support goes. I went to some Global Knowledge classes starting the day 4.0 was released, they kept hammering away that everything was going to SIP blah blah. We were netowrking some sites and decided to use sip trunks (as that was all they...
  7. routerheads

    Node ID and Media Gateway Card IP

    The node ip is what your phones point to, under normal operating the signalling server answers the node ip and the ip phones register to it, if however the ss fails, the VGMC will recognize that the ss is down and will take over answering the node ip, the phones will then register to the vgmc...
  8. routerheads

    Franken-BCM

    What about taking two of the PEC-1 cards out of another unit for a total of four PEC-1 cards, will that work? Thanks
  9. routerheads

    Franken-BCM

    I was looking for a way to use some of the stuff we have laying around. I have 4 2.03 BCM's sitting on the shelf and after reading some posts I am wondering if I can cobble some parts together and get one running at a newer image. I have several of the 20 gig drives and the BIT tool. Can I...

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