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  1. dehlert

    Overhead Paging - Digital vs Analog phones...

    I wanted to give a quick update to everyone. The paging is working just fine now. In this case, our technicians provided the paging trunk from the PBX through a maze of IDF's to an amplifier. From there, the company who installed the overhead paging system interfaced from the amplifier into...
  2. dehlert

    Overhead Paging - Digital vs Analog phones...

    There are other paging trunks out at this location and they are working fine. This site was orginally a single column Option 61 that we expanded to a second column. The new paging trunk is located in the new column. So, when you are talking about a bad power supply, are you talking about in...
  3. dehlert

    Overhead Paging - Digital vs Analog phones...

    We have a new facility that we installed some overhead paging for. We have received complaints stating that they can not hear pages from analog phones (500 sets) but pages from digital phones (390x) are just fine. This is an Option 61C running Succession 4.0. Has anyone seen anything like...
  4. dehlert

    Nortel ICB Vista Support

    I would recommend that you upgrade the ICB to 4.03.15. I had a similar issue with IE7 and this solved the problem. David Ehlert County of Fresno IT Analyst - Communications
  5. dehlert

    solution found for thread1553-1452800?

    I just saw your message asking if I got a resolution. I checked through my notes and I think the issue was caused by a cancelled install of the Application Builder. There were some remnants from the cancel install that I think was causing the issue. We have no problems with it at this time...
  6. dehlert

    MICB - IE 7 weirdness...

    I totally agree. Here is mine for him. David Ehlert County of Fresno IT Analyst - Communications
  7. dehlert

    MICB - IE 7 weirdness...

    I just wanted to update everyone that updating the firmware to version 4.03.15 repaired did indeed fix the problem. David Ehlert County of Fresno IT Analyst - Communications
  8. dehlert

    Call Pilot 4.0 - Faxing large documents...

    Nope, it states that the value must be between 1 and 99. David Ehlert County of Fresno IT Analyst - Communications
  9. dehlert

    Call Pilot 4.0 - Faxing large documents...

    Let me give it a try and I will post my results. David Ehlert County of Fresno IT Analyst - Communications
  10. dehlert

    Call Pilot 4.0 - Faxing large documents...

    Does anyone have a pointer as to how to change Call Pilot to allow faxing of 99+ pages..?? We have a Department who needs to fax client paperwork that regularly consists of 9+ pages of information. When I go into the Call Pilot Manager, the maximum page size I can enter is 99. Thanks in...
  11. dehlert

    MICB - IE 7 weirdness...

    Thanks, I will contact them and go from there. David Ehlert County of Fresno IT Analyst - Communications
  12. dehlert

    MICB - IE 7 weirdness...

    I checked it out and it doesn't seem to fit. The url I use to connect is http://conferencecall. I just tried connecting via the IP address and I get the same message. Thanks for the pointer. David Ehlert County of Fresno IT Analyst - Communications
  13. dehlert

    MICB - IE 7 weirdness...

    I can ping it and tracert to it with no problems. David Ehlert County of Fresno IT Analyst - Communications
  14. dehlert

    MICB - IE 7 weirdness...

    No, we have the Window's Firewall disabled on the desktops. David Ehlert County of Fresno IT Analyst - Communications
  15. dehlert

    MICB - IE 7 weirdness...

    I have a Nortel MICB in one of my PBX's that is showing some weirdness. If I try and connect to it on my PC, I get a HTTP 400 Bad Request Error. If I use a different PC, it works just fine and there are others in my organization in which it works fine too. It is h/w version NT5D51BC with f/w...
  16. dehlert

    Call Pilot Reporter - Building Block Summary Report

    Thanks, that worked perfect. David Ehlert County of Fresno IT Analyst - Communications
  17. dehlert

    Call Pilot Reporter - Building Block Summary Report

    Thanks, I will give that a try. I appreciate the quick response. David Ehlert County of Fresno IT Analyst - Communications
  18. dehlert

    Call Pilot Reporter - Building Block Summary Report

    I am attempting to run this report and am having problems filtering the data. I have an Application with an ID of 1099. When I go into the Selection Criteria on the Building Block Summary Report, I have selected "Service App ID" "Is Equal To" "1099" in the three fields. Now, I then want to...
  19. dehlert

    CP 4.0 - Desktop Messaging - FAX Printer Offline

    I finally found out what was happening. I have a program called CutePDF that allows you to create PDF files instead of using Adobe. We are allowed to use the free version of CutePDF. I found that if I uninstall the CutePDF software and printer drivers, the NTFAX and NTBATCH ports reappear...
  20. dehlert

    CP 4.0 - Desktop Messaging - FAX Printer Offline

    Ok, I did some more research and it looks like the ports NTFAX and NTBATCH are disappearing during the reboot of my PC. I am running Windows XP SP3 at this time but this occurred prior to upgrading to SP3. David Ehlert County of Fresno IT Analyst - Communications

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