I am attempting to run this report and am having problems filtering the data.
I have an Application with an ID of 1099. When I go into the Selection Criteria on the Building Block Summary Report, I have selected "Service App ID" "Is Equal To" "1099" in the three fields.
Now, I then want to filter further down to only select the "Menu" items and not the "Announcement" items.
When I attempt to filter by either Block Type or Block Name, I either get blank reports or I get an error.
Here are some of the items in the report and I only want to select the "Menu" items.
1099 -- 1099$Eng_Menu -- Menu
1099 -- 1099$FS_MC_App_S -- Announcement
1099 -- 1099$Gen_Info_Sp -- Menu
1099 -- 1099$Change_Agts_Eng -- Call Transfer
1099 -- 1099$Gen_Info_Eng -- Menu
Could anyone provide some direction on how to select only the "Menu" items while ignoring the Announcements, Call Transfers, etc..??
Thanks in advance.
David Ehlert
County of Fresno
IT Analyst - Communications
I have an Application with an ID of 1099. When I go into the Selection Criteria on the Building Block Summary Report, I have selected "Service App ID" "Is Equal To" "1099" in the three fields.
Now, I then want to filter further down to only select the "Menu" items and not the "Announcement" items.
When I attempt to filter by either Block Type or Block Name, I either get blank reports or I get an error.
Here are some of the items in the report and I only want to select the "Menu" items.
1099 -- 1099$Eng_Menu -- Menu
1099 -- 1099$FS_MC_App_S -- Announcement
1099 -- 1099$Gen_Info_Sp -- Menu
1099 -- 1099$Change_Agts_Eng -- Call Transfer
1099 -- 1099$Gen_Info_Eng -- Menu
Could anyone provide some direction on how to select only the "Menu" items while ignoring the Announcements, Call Transfers, etc..??
Thanks in advance.
David Ehlert
County of Fresno
IT Analyst - Communications