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  1. Rick46256

    SNMP Alerts

    try this link http://www.reillytele.com/AlarmTraq/Docs/IPOSNMPSetup.htm
  2. Rick46256

    Expert Systems Alternative

    we just finished testing, works great.
  3. Rick46256

    Expert Systems Alternative

    We just started using the auto reports, it is a good way to keep you up to date with maintenance accounts.
  4. Rick46256

    Expert Systems Alternative

    Great post phoneguy55, thanks.
  5. Rick46256

    Expert Systems Alternative

    I agree with BIS, AlarmTraq is your best choice. It has the unique ability to automatically try to clear the alarm by sending commands to the switch in response to alarms. The best part is you can control what command(s) are sent to the switch. See...
  6. Rick46256

    SNMP Alerts

    Try AlarmTraq at http://www.alarmtraq.com It works great for IP Office and the G3 line as well.
  7. Rick46256

    IP Office 3.2 SNMP

    I found a great set of documents regarding IP Office 3.2 and SNMP improvements and enhancements in the new release. The people at AlarmTraq are definitly on the ball with 3.2 already, It's only been out a few days and their product is already integrated...
  8. Rick46256

    alarm traq's

    keep in mind, you may need to download the latest executable file (AlarmTraq 5.0.413) from the support site to take advantage of all the features.
  9. Rick46256

    alarm traq's

    Although MIB (Management Information Base) files are not required for AlarmTraq to operate, MIBs allow AlarmTraq to access management data from supported systems using SNMP. All MIB files that need to be loaded at startup should reside in the "AlarmTraq\MIB\" directory, and the "MIB_Order.txt"...
  10. Rick46256

    alarm traq's

    We love it. ALarmTraq (www.alarmtraq.com) works well with IP Office systems using SNMP. It's nice to be able to offer proactive remote alarm monitoring for our IP Office clients just like our Definity clients have enjoyed for years. Setup is easy, in Manager click on 'System' then the 'SNMP'...
  11. Rick46256

    Available SNMP alarms for S8700

    We use AlarmTraq (www.alarmtraq.com). It does the trick.
  12. Rick46256

    How Avaya guy know my tie link is down?

    Sorry about the broken link at the bottom of the last post, it should be: www.alarmtraq.com/WebApps/webapps.htm
  13. Rick46256

    How Avaya guy know my tie link is down?

    We use AlarmTraq to monitor hundreds of sites and send alarm notification via email to our support techs and customers. Goto: www.alarmtraq.com It's much better than Avaya's "Expert Systems" and doesn't cost a dime after the initial purchase of the software. We not only use it for our own...
  14. Rick46256

    Avaya Support Alternatives?

    reliatel is good but very expensive.
  15. Rick46256

    Malicious Call Trace

    you can enter them manually
  16. Rick46256

    Dadmin Password on CM3.0

    try dadmin1
  17. Rick46256

    Avaya Support Alternatives?

    Thanks guys, We are going to place an order for the alarmtraq product. It seems to be the best value for us. We ran the evaluation for a week or so and it was very easy to implement. Has anyone had any trouble making alarmtraq work with an S8700 using PPP connections? We can't find any docs...
  18. Rick46256

    Avaya Support Alternatives?

    orypecos, have a star. Well put. I found that 'Expert Systems' would receive an alarm from our Definity system but would do nothing with it. Neither my company nor the end user would be notified by Avaya, and checking the 'list history' would show that even several days after receiving the...
  19. Rick46256

    Avaya Support Alternatives?

    Thanks BIS, excellent link.

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