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  • Users: AlaaNajem
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  1. AlaaNajem

    BCM400 Out of ports

    Well thanks a lot. It really give me good information.
  2. AlaaNajem

    BCM400 Out of ports

    There is no IP Trunks at all. The only thing they are using IP phones, voice mail and Fax Unified Messaging.
  3. AlaaNajem

    BCM400 Out of ports

    I have done that, in the usage tab I can see the signaling channels has been used fully 100%. And in the IP phones tab only 83 out of 90 used.
  4. AlaaNajem

    BCM400 Out of ports

    Hi, Currently there are 83 IP phones and 6 Voice mail ports. The remaining 3 Signaling are being used by something else (I don't what it is utilizing these ports).
  5. AlaaNajem

    BCM400 Out of ports

    Dear All, There is a BCM400 Rls 3.7 installation that I have done. Now there are 82 IP phones connect with fax unified messaging and voice mail. As per my understanding BCM400 is scalable 90 IP users but in this current scenario when I'm trying to connect 83rd phone it does not register with...
  6. AlaaNajem

    cisco switch with alliance mx

    hi guys how to know which port in the cisco switch configured to connect on it a turret with speaker module.because i am going to connet a new turret which has a 4 channel speaker module attached to it. sorry for this question. thanks.
  7. AlaaNajem

    H323 One way Communication

    Dear All, Now I have change the situation. I'm coonecting the BCM and H323 provider directly point to point. Situation 1: From my PC I can ping the BCM and the H323 Gateway. Situation 2: From the BCM I can ping my PC and I get an error. Situation 3: From the provider side, they can ping my...
  8. AlaaNajem

    H323 One way Communication

    Dear, What I have to check in the Gateway??? Anything specific thing required in there???
  9. AlaaNajem

    H323 One way Communication

    Dear All, I have done the networking between ISP having cisco device and the BCM200 using IP trunking H323 protocol. The BCM running 4.0 software release. I can make an outgoing call, but the second party can not hear me (I can hear him very well). In case of the incoming call, the caller can...
  10. AlaaNajem

    Voice Message erasure problem

    Hi, MitelTech, sorry that I did not mention the message type. It is a Callback message. Also this extension is not in a hunt group. For the second option about the multicall key appearances, I have to check it. Alaa
  11. AlaaNajem

    Voice Message erasure problem

    Hi, MitelTech, I already did the steps you mentioned, but still the phone lamp flashing. I want to mention something strange happening which is that the phone light will keep on flashing if the users did not listen to the message in the same day they received it. And they listen to the message...
  12. AlaaNajem

    Voice Message erasure problem

    Hi, I have 3300ICP Mx controller with 7.1 software installed. Everything is fine except that when they received a message, and after erasing the message the light on the phone will remain flashing indicatiing that there is a message. But actually there is no message at all? What will be the...
  13. AlaaNajem

    BCM VoIP Network

    Hi, Then in this case I have to create the destination codes from 60A to 69A, similarly from 10A to 19A, Which I think it is impractical. Also I have tried to rename the 6 and 1 to any another range but there is no way in doing it.
  14. AlaaNajem

    BCM VoIP Network

    Hi, I need to do a VoIP networking between a BCM400 Rls 3.7 with a AVAYA system using H323 trunks. Site A: The extension range 3xx, 6xx, and 1xx having the AVAYA system. Site B: The extension range 7xx with a BCM installed. The VoIP networking is totally operational using the access code. But...
  15. AlaaNajem

    Copy the Hard Drive

    Hi, I'm using the boot line command. Also Im sure that the HD is OK, because it is a new one. As far as I know that one of the Mitel channel have tried it, and it is working fine.
  16. AlaaNajem

    Copy the Hard Drive

    Hi, I just bought a new hard drive for 3300 Cx controller. When I'm trying to load the software it will stop due to failure in formating the hard drive. I'm wondering if there is a way to copy from working hard disk to the new one using Norton ghost? If it is there, whats the way to create...
  17. AlaaNajem

    E1 Module Restarting

    Dear All, There is E1 Module configured on the bus 7 with BCM400. the problem that the module is restarting by itself all the time. So what do you think the problem is, and how can I solve this problem.
  18. AlaaNajem

    Name Display on VoIP Trunks

    Dear biv343, I have no idea what you mean by business name. Please clarify.
  19. AlaaNajem

    Name Display on VoIP Trunks

    Dear All, I have done the networking between BCM400 and AVAYA system using H323 trunks. It worked fine, I'm able to make and receive calls. Question 1 There is any way to send the name along with the extention number over the VoIP Trunks from the BCM to the remote site? Question 2 When I'm...
  20. AlaaNajem

    Call Center Report Issue

    Dear All, Im facing problem with the Reporting Call Center. Its showing me the following error when Im starting up the RCC machine: Error Has Occured Within Print Caller! Error Number:76 Error Description: Path not found Was found in method: WriteToLogFree

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