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Hello, We have an Intuity Audix DCIU connected to Definity 9.5 and a Definity 6 with a DCS connection to the 9.5 that uses this Audix. Calls from the 9.5 go to Audix without problem. Calls from the 6 have random problems where Audix answers with the default greeting instead of the users...

Hello all, We are having an issue where the DID's from one pbx are not going out to the public and the caller id information on inbound calls is not coming through to this pbx. The setup is a Definity 6 DCS connected to a Definity 9.5 with an x25 connection. We have a PRI connected to the 9.5...

No, the cos is not preventing trxfer.

If the extension in the vector is forwarded the call will not follow the forward. The problem is sometimes through out the day they want to be able to forward these calls from the person handling the responsibility normally. We are trying to avoid them calling up and having us make changes in...

I tried making the covering extension in Audix a pbx vdn and putting the extension I need to be the covering extension in the vector as a route to step. But when I forward the extension that is in the vector the call does not follow the forward it just disconnects.

Hi All, We have a Definity 9.5 and an Intuity Audix in the Audix we have a covering extension setup on a group of our extensions so when you zero out of the mailbox it rings to that covering extension. This works fine unless the covering extension is call forwarded to another extension. When...

Hello All, We are having a problem with a definity and intuity. Maybe 80% of the time when you call our auto attendant you hear three beeps and then a dialtone. I have tried calling internally and have not had the problem occur, it only seems to happen when calling from the outside. We have a...

Thanks for the reply but I do have the rtu open for 5 VAL boards. I believe that 9.5 was the first release for the VAL boards.

Hi all, We have a Definity 9.5 with 5 TN750 boards for announcements, which is the capacity limit. We wanted to add 2501 VAL boards which the system can have up to 5. The question we have is if we can have 5 TN750's and 5 TN2501's or a combination of both equaling 5. Also the max for recorded...

I don't see the option on the tie trunk group form. I know I have it on my isdn trunk group forms but I don't see it on the tie.

Hi, Was wondering if any one can help with this. I have a dcs x25 connection over Tie trunks between a definity 6 and 9.5. All calls from the 6 route through the 9.5. On the 9.5 we have the isdn public dialing to send out the six digit area code and exchange plus the four digit extension, which...

Thanks for the info. I see in the docs how to connect to a network connected audix but not an x25. Would I use TSC to setup the gateway connection like an isdn connection or would it be different with the two pbx's being connected by ip. Thanks

Hi, We have a central audix connected to a 9.5 pbx with an x25 connection.We have three other sites using DCS with x25 connections that use this audix We have added another 9.5 that we have connected using IP trunks. We have DCS between the sites and would like to have the far end pbx use the...

Hi all, We want to set up a DCS connection across IP trunks between two 9.5 systems. Currently we have an x25 connection over a private line between these sites.What I would like to know is if we can have two DCS connections between the same two sites one over IP and the other over a private...