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to=two lol just seen that so much for preview

reception=coverage ....

Have customer having reception issues with one 3810. Is it possible to connect to base units to one 3810 to increase range etc. If so can someone tell me how to do that thanks.

For the dial by name to work does the user have to have the name recorded for the mlbx.

Thanks everyone for the replies. I will do a little search to find procedure for a manual default. And yes Syquest the power supply does seem to come up it has a green light on the front of the unit. Sounds as if worse comes to worse just replacing the processor card and repogramming i think...

Forgive me not familiar with merlins i work on norstars, but i have a friend who has one at there office. The system seems to have croaked. He came in and had no dial tone on phones and display showed time of night before. He power cycled the system via button on power supply and no help. I went...

Question i have changed the time on the vm server but the ip office has not updated. Verified in the manager that the time server is set for the vm server. Any ideas as to why this is not updating. This is a 406 4.0 (7). I am not onsite so what i keep checking is the time window in the system...

Very strange issue posted last week but really never came up with anything. Customer has norstar 4.1. Has issues remote call forwarding to verizon cell #'s. Can however forward to at&t just fine. And also can dial internally to that ext that is rcfw'd to verizon cell and call completes. However...

Does anyone know if this feature exists on the ip office. Receptionist gets call for x-2000 that user is on the phone. Can they camp that call on x-2000 until that user becomes free and then that call ring to x-2000. Currently they use park but some areas in the office is not equipped with...

thanks it worked great, good to know

Will we need to create a new mlbx for that user are will anything change. Will the user need to setup the greeting again etc.

Have a mlbx that has alot of new messages is there away to clear it out with out manually having to listen and delete each msg. The customer wants the mlbx to stay active they just want it cleared out. It is a Vmpro 4.0.18

Strange issue with users not able to forward to certain cellphone carriers. Not exaclty sure of release maybe MICS 4.1. Forwards via F4 to cell phone carrier is AT&T and it works. Forwards to T-Mobile or Verizon and call rejects. So far that is the only two we have discovered being a issue. Any...

Question have a user who wants to be able to forward ext to another extension in the office. However she wants the caller to be able to leave a msg in the forwarded ext vm instead the caller is coming back to the original dialed ext's vm. Is this possible

Is it possible that two calls came in at the same time to the main # and the first call gets parked and then somehow the two calls get connected outside??

Not sure will have to check. I justed noticed it under button programming that it shows a 7310.

Question installed a CICS with 7.1 and used all 7316e sets but under button programming shows the phones as 7310's? No problem that i have found just curious.

Is there any way to get caller id on a 8x24ds DR5.

Would it be possible to forward a hunt group to a cell phone after hours on a ip office 406 not sure on the release. Thanks

Can anyone tell me where to go to decifer the network event log. Is there anyway to know exactly what type of event occured i see it provides time and for example 42-0.