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  • Users: trabelsiamine
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  1. trabelsiamine

    Connect MX-ONE TSW to Asterisk via QSIG

    Hi all, Does anyone have idea how to configure Asterisk and MX-ONE PBX to communicate via QSIG. I installed TLU76/1 card on MX-One and TE122P Digium card on Asterisk. Thanks.
  2. trabelsiamine

    CTI for Virtual extensions

    Hi Kank, But is it possible to use Application Link for generic extension regardless if it is registered in a terminal or not?
  3. trabelsiamine

    CTI for Virtual extensions

    Hi, I want to use virtual extensions for Predictif dialing. Is it possible to use CTI fonctionnalties (make calls, transfert ...) using Application Link for virtual extensions? Thanks
  4. trabelsiamine

    Two cti adapter on MD110

    I have only one lim. My problem : I have AL3.0 installed with 20 licences and I need 50 licences. How can I add licences to AL. My idea is to install more than AL3.0 Server. If isn't possible where can I bye licences.
  5. trabelsiamine

    Two cti adapter on MD110

    Hi, I have MD110 BC9. Can I connect two cti adapter to it?
  6. trabelsiamine

    ACD Agents Priority

    I want to affect priority to Agent and not to physical position because agents always change positions. They log throught any position with : # 73 * Cilcod * Pincode #
  7. trabelsiamine

    ACD Agents Priority

    Hi all, I have MD110 BC9. I want to affect priority to ACD Agents because they haven't the same skill. i.e when I have call in ACD group, I want that ready agent with highest priority take this call. Is that possible?
  8. trabelsiamine

    Remote Intrusion BC9

    Hi all, Any one know how to make remote intrusion? I need that for the supervisor : he want to intrude agents from home. Idea?

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