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  1. bill4comm

    IP Office 500 conference call from an analog port

    We have a Polycom Soundstation connected to an analog port on an IPO 500 Release 8 (new system) and we are trying to figure out how to create a conference call from this analog extension.
  2. bill4comm

    Ringer voltage on an analog port

    That is what I expected. Those old coils just are not getting the juice they need through that tiny 24 gauge hose! Thanks guys.
  3. bill4comm

    Ringer voltage on an analog port

    Interesting. If just seems to me that the switch might not be designed to ring an old type bell with a coil that is sitting about 350' away. Very flakey when some ports will work the distance and others won't.
  4. bill4comm

    Ringer voltage on an analog port

    The problem was very weird. Some of the analog ports are sending enough juice to ring the old type bells in wall 2500 sets. Others are not. Whe we tested the ring voltage at the far end (about 350') in some cases, the voltage was about 40. And it also rang the electronic ringer in the techs...
  5. bill4comm

    Ringer voltage on an analog port

    Looking for information on the idle voltage and ringer voltage on an IPO 500 analog port. We have a large retail environment and some of the analog phones at the far end are not ringing.
  6. bill4comm

    IPO Voice Mail Pro automated attendent

    Guys thanks for your help. It worked! Former Nortel Guys
  7. bill4comm

    IPO Voice Mail Pro automated attendent

    We tried this and the system still requires the caller to enter a single digit and then the extension number of the party they want to speak with.
  8. bill4comm

    IPO Voice Mail Pro automated attendent

    Are you saying the imbedded voice mail has a more flexible automated attendant than Voice Mail Pro?
  9. bill4comm

    IPO Voice Mail Pro automated attendent

    Looking for the way to set up the automated attendant so a caller just has to dial the desired extension, not a prefix digit first. Any help?
  10. bill4comm

    IPO 500 Preferred Edition

    That is what I thought. Thanks for both replys guys.
  11. bill4comm

    IPO 500 Preferred Edition

    The PC specs in the Avaya spec sheet don't mention Windows 7 at all. Has anyone had experience with this. Really don't want to look for a PC with an older operating system on it: • Ethernet-attached PC running Microsoft Windows XP Professional SP3, Windows Vista Ultimate SP1, Microsoft...
  12. bill4comm

    IP Office 500 V7 automated attendant

    I assume you mean DID? And if so, could anybody dial that DID and access the greetings for a change? That would be dangerous if we couldn't password protect them.
  13. bill4comm

    IP Office 500 V7 automated attendant

    I am being told there is no way to remotely program an automated attendant greeting on the IPO 500 R7? Is that possible?
  14. bill4comm

    IP Office 500 V8

    They are trying to make the IPO look more and more like the BCM. Ugh!
  15. bill4comm

    IP Office 500 V8

    Thanks guys!
  16. bill4comm

    IP Office 500 V8

    I have been hearing that base units shipped with V8 will have a hard drive negating the need for a PC when using the Prefered Version voice mail. Anyone?
  17. bill4comm

    Email notification of a voice mail message

    That is surprising. We come from the Nortel world and that was a basic function of unified messaging on the BCM product. I figured the new IP Office would do at least as much as the product Avaya is phasing out.
  18. bill4comm

    Email notification of a voice mail message

    Thanks for the quick response. I have had 5 different responses to this question today and I like yours the best. Another, the customer would like to also use set up DIDs on his PRI for fax to his desk top. I assume I will need Unified Messaging sofware to do this? Do I need to go to VM Pro...
  19. bill4comm

    Email notification of a voice mail message

    My understanding is that you can set up the imbedded voice mail system in IPO 500 8.0 to send an email notification of a voice mail message and in that email there is an attached wave file containing the voice mail message. My question: is a license required for this.
  20. bill4comm

    IP500 v2 Valcom V-9970

    Try changing the analog port setting to IVR. It worked for us and we learned it on this site.

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