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  1. dagnya

    RCC Install

    Try looking up start-programs-Microsoft SQL Server 2005- Configuration tools- reporting services configuration. This is the new RCC using SQL Server 2005 Express instead of MSQL 4.1.
  2. dagnya

    Forward to VMAIL (no phyical phone set)

    If your voicemail box has a direct line use the express message line in the mailbox. If you put the line number in there it will ring imediately to voicemail. This only works for an outside line ringing in. Does not work for internal calls.
  3. dagnya

    BCM 3.7 upgrade problems

    There is an easier way to delete your file. Log into the BCM. Open up Services, then go to Call Detail Recording, then go to Report Options and change CDR Disk Space Limit to 200. I sometimes change it to 150. Then go up to Configuration and on the drop down click on commit. I sometimes wait a...
  4. dagnya

    BCM 3.6 update 360.292-Voice Mail

    I have applied this patch to at least 8 of my systems and all were successful. This was done at the beginning of July and they are all still running. These patches were done with a Core, Fireware and RCC patch.
  5. dagnya

    Receiving message - 'The Person You Have Called is Not Available'

    How many intercom keys do you have? If you only have 1 and it is busy and a second call comes in it will not go to voicemail and you would get the message you are hearing. You need a path for the caller to get to voicemail.

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