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Thanks, didn't realise it was that easy, I can just bulk edit all the users..... Cheers

Hi, Unity 8, users press messages button on their phone and can retrieve messages without entering a PIN, how do I force them to input their pin to get their messages? Thanks

Does anyone know how the \+ characters work in the CUCM 8.0(2) dial plan, I've seen it applied in a route pattern but not sure what it means. Think its related to international dialling? thanks

We upgraded from CCM4.1(3) to CUCM 7.1.3 last year, fastdials are still available on end user phones by selecting the softkey, but when they login to ccmuser page to amend them they are not viewable. I think this may be related to changes in the directory/database config between CCM versions...

Does anyone know how I can get a phone image file (7961) from a appliance CUCM version 7? I'm guessing there must be a CLI command? Thanks

All, Have an issue with CCM4.1, user normally works on site A, when she goes to site B and logs in with ext mobility, phone login works fine, can make and receive calls but no audio. Inbound calls will come into site A as she keeps the name DDI number - I'm assuming a gateway/codec issue with...

Hi, I'm using CUCM6.1, trying to run a simple CDR report against one extension, but I want to see the call time in the report, any ideas how to acheive this? I tried to run a CDR report by user /extension, but this just shows the CDR record list and you have to click on the view link (right...

You can setup a top down or longest idle hunt group (no group pickup necessary) or you can increase the max call forward settings somewhere in Enterprise parameters (can't remember exactly where now)but need to be careful that you don't get phones in an endless loop...... Steve

Thanks for the responses, I configured my autoattendant script to point to another script which just plays a prompt so didn't have to use a mailbox. Cheers Steve

can you have call hanlders in Unity Express?

Hi, Is it possible to setup a Cisco Unity Express mailbox so that it just plays a message, and does not allow a caller to leave a message?

Cool, thanks guys, its sorted :-)

Thanks, I tried to setup a CTI RP with a DDI DN (1234) which is set to call forward all to vm, then created a vm account with ext 1234, but when I call into 1234 I get number unobtainable...any ideas where I'm going wrong?

Hi, I am trying to setup a number on my Call Manager which just answers callers with a voicemail message (no ability to leave a message), no phone will be associated with this number, no outbound dialling required. Any ideas how to implement this? Thanks

Thanks Jeter, this is what I was expecting, and I guess Cisco makes lots more money by making us jump through one more hoop to get CCVP certified..... Steve

I have passed CCNA a couple of years ago and am studying for CCVP certification (have passed CVOICE but none of the other exams yet taken. I noticed on Cisco.com that from June 2009 one of the prerequisites for CCVP will be CCNA Voice, does this mean I will need to pass CCNA Voice or will be...

Thanks guys for the assistance, much appreciated!

Thanks, the issue is that this number should not receive calls from PSTN but should be reachable internally, so I only want to redirect calls coming into it from the pstn, if internal callers dial 12345 I them to reach the number as normal but if anyone from outside calls into it, I want them to...

Hi All, I want to setup a translation on CCM4.1 so that all calls from pstn to ext 12345 get sent to 54321, any ideas how to do this, voice gateway is mgcp. I'm sure its simple, but struggling to figure it out.... Thanks

Many thanks pndscm ! Regards Steve