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Call Forward Limit

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OzRob1

IS-IT--Management
May 28, 2007
4
AU
I've setup a circular call forwarding route on our system where in cases of no answer or busy:
A forwards to B
B forwards to C
C forwards to D
D forwards to E
etc.
Z forwards to A

However after 12 call forwards the call simply waits on the 12th DN, and doesn't route.
I can't use a hunt list (can't group pickup) so this is my only option (or is it?).
Any idea how I can raise the limit, or perform a work around?
 
You can setup a top down or longest idle hunt group (no group pickup necessary) or you can increase the max call forward settings somewhere in Enterprise parameters (can't remember exactly where now)but need to be careful that you don't get phones in an endless loop......

Steve
 
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