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Hi- In the subject I provided info about our system. It has been in service for many years now. I need assistance on two items please. 1.) When our customers Press Option 1 or direct dial Ext. 450 to reach our customer service dispatch center, they go directly into a queue and they hear...

Thanks Fireeater for the info. I appreciate it. I was pressing time to get this going, and murphy's law can work two ways. LOL I knew if I posted something, I would figure it out while waiting for the replies. 586 is default DN for the first Hunt Group HG001. I made the member for HG001 be...

Hi, We having been using the Hunt Group feature in our dispatch center for several years now. I have always wanted to move them to the Basic Call Center on our CallPilot 150. I setup a dummy DN 501 to do a test run on everything. Got it like I wanted it to run. Now I want to implement it. The...

Hawks... Take a look at my Tree 1 Screen ----------------------------------------------------------- Tree Number: 1 Key Type Description Command Home Menu Change <----Is this PATH "0" Called Home? Add: Menu Transfer Mailbox Information Park&Page 1 Transfer SUPPLIES...

Dewey 1st Reply: Choices are TRANSFER Cook1082 2nd Reply: Yes, 1 & 2 work and you can, Press "0", but it will disconnect you if you wait. Norstarboy125: Yes, commands are there and working. I saw your other post that you missed that on down Cook1082: Yes, 5...

CallPilot 150 System Version: 31.10.14.22 On "Custom Call Routing" we go to CCR TREE, we have this: ----------------------------------------------------------- Key Type Description Command Home Menu Change Add: Menu Transfer Mailbox Information Park&Page 1 Transfer...

Marv, Yes, that does solve the password resetting. I have one more question if I could, the lady who assigned these voicemails to those extensions is no longer hear, so that won't happen anymore. I know she has assigned 101,102,103,104.... as voice mails. I know for sure I need to get...

1-12 are these analog lines or T1 channels? T1 Channels What are the programmed settings for these lines on the extension 100? I'm not sure, However, I did back up on excel the data from MICS 6.0 before Installed 7.0 Perhaps I could locate it on the data sheets? can you confirm the NAM...

Mike, thanks for the POST. The previous person who was setting up voice mails did this. Makes complete sense after you mentioned it. I knew she had given someone ext. 101 too and I knew that was reserved too. For some reason the ext 102 was a mental block, Thank you for pointing that out...

After upgrading our system from MICS 6.0 to MICS 7.0, I noticed that our CAP (Ext.100) is not working the way it used to. We have Norstar Voice Mail 4.0 on the system as the Auto-Attendant. On the CAP (M7324 with 2 CAP unit) attached this is what it no longer does: Buttons B01 thru B12 were...

On Norstar Voice Mail v4.0 FEATURE 983 keeps loosing the default password "1020000" from the system and I have to keep using FEATURE 985 -9 then: 73738767793 to Reset it back to "1020000" I read somewhere if a user did Feature 981, then 1020000 it would reset it. But everyone that would...