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Hi, Does anyone knows how to trace a call for example, if we wanted to know the call processes and destination ? internal phone to internal phone internal phone to external phone external phone to internal phone ? recently,have a challenge to know why the wireless phone and c cups softphones...

Hey thanks, Just wonder on the data switch side what commands that may affect this ip resources by disable certain attributes and parameters ?

Hi, Does the ip network region matter if the ip phone and analog phone are in the same location? Thanks

Hi, Have anybody encountered ip phone unable to communicate with analog phone and vice versa? Meaning ip phone when calling the analog phone, the analog phone no ringing tone and unable to reach also vice versa. Thanks

Hi, Is there anyway of connect a branch office maybe lets said 10 ip phones via the WAN without having another gateway(Media Server/G700) on the remote site ? If so, what are the things need for consideration ? Thanks

Hi, Would like to know for Q-sig requirement between a 8300/G700 and a CISCO router/switch integration for oversea calls reduction. Is it a must for user to purchase a CMEE software (Communication Manager Enterprise Edition) for the complete Q-sig features? Or just a normal ordinary...

Hi, Put it in the safe side... maybe we cannot convert the QE phones to IP phones at the present moment or vice versa... I am glad now at least somewhere in UK are having QE phones too...at least now I know Mr Jedi and Nick who knows something about QE...Hope to know new friends around the...

Hi, Does anyone know where to search from the support website about how to upgrade (adding) voice mail licences for IA770? Just wanted to know beside purchasing the voice mail licences and get hold of the licences .zip file from RFA what are the sequence steps to load into the machine and...

Wow,this is hard work Mr Jedi. At least you have a lab to test. By the way,have you tried convert any QE phone to become an IP normal pabx phone before ? Is your location and country popular in QE phones ? Thanks

Hi, Does anyone know or any R&D personnel able to enlighten me is there any way to convert the QE ip phones 4610 and 4621 to the usual PABX/Media Server ip phones? Just wonder whether anybody, location using the QE phones ? I am researching any location, countries which are popular in this...

Hi, Have faced the same problem when installing with CM4.0 which I cannot access the service port and unable to ping it... How do you solved the problem ? Thanks

Hi, Does anyone knows how QE phone can able to set to default factory setting ? Thanks

I don't have any Thanks

Would like to have soft copy upgrading steps from cm 3.0 to 3.1.2 Have difficulties to find it from support avaya website Anyone can help?

Would like to know the following: 1) How to turn an unused port 'u' to a 'p' port and vice versa? 2) If all the infrastructure wiring has done, after insert the cable of the phone to the desk port, will the phone have any electrical power? If there is no electrical power, how to enable the...

How about other versions ? Can it be done ?

Hi, As we have know version 1.3 above have the luxury to relabel the buttons found on the phone. Just wanted to know how to restrict each particular button feature from changing. For example : 'call forward' will be 'call forward' no changes are allowd by relabelling function I have read...

Just wanted to know how to enable the backup facilities that found in the ip 4621sw phone? At the moment, is in disable mode and I cannot changed it by toggling on the side button. Does anybody know ?

Hi, Does anyone knows what is the Avaya document said that we cannot conference a VDN? My manager wants to know that so as to relate it to the call centre manager

Its ip phone firmware 2.15. The system software release is R013x.00.0.340.3