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  1. bazhand

    2402 Phone with v2.1

    Well thats that out the window, will revert back to the trusty 2030's Thanks :)
  2. bazhand

    2402 Phone with v2.1

    Are you sure, I found a supplier showing it as a DT - http://www.best4systems.co.uk/product.asp?ProdID=6974&CtgID= Maybe i've picked that up wrong.
  3. bazhand

    2402 Phone with v2.1

    Hi, Investing in a few new phones, we currently use all Avaya 2030 DT, but came across some 2402 DT's at a cheaper price. Anyone any experiences with them ?
  4. bazhand

    argent SW supported on what OS

    I've had it running on Linux with Wine, but in no way is that supported by Avaya
  5. bazhand

    Whats my MAC

    Hi, any way to find out what the mac address is of the eth0 and eth1 on Cisco PIX 501
  6. bazhand

    CCC Report missed calls

    intrigrant, that will only show the total length of refused calls ringing, not a total of refused calls.
  7. bazhand

    Notify Users of Call Source

    Anyone ?
  8. bazhand

    Notify Users of Call Source

    Hi, Looking for a method to notify agents of particular calls, e.g. Majority of calls come from Queue A, answered as normal, Small number of calls from Queue B, answered with different greeting by agent. Because Queue B calls are infrequent, force of habit has agents answered with the Queue A...
  9. bazhand

    VPN to remote site - uses same ip range

    I think so, looking into setting up a single machine to access the remote site, seems it might be infrequent use. Problme is some of our application settings are ip based, and would require lots of changes.
  10. bazhand

    VPN to remote site - uses same ip range

    We have recently been asked to connect to a remote vpn system, connecting using windows PPTP client. It connects fine but... Remote site is using same ip range as us. example - Both using ip range 10.0.0.1-200 when i try and ping/connect to any remote ip, it obviously searchs on our local...
  11. bazhand

    Change External IP

    Hi, I have a Cisxo PIX 501, and we're moving to a different ISP, as such we will receive a new IP, is it a straightforward IP change for our wan side port? I'll be using the PDM to change the IP, everything else remains the same
  12. bazhand

    Group Voicemails

    Also require calls to be queued, can i leave queueing enabled in manager and delete the options in VM?
  13. bazhand

    Group Voicemails

    Running Voicemail Pro 2.1 with IP 406. I have some hunt groups setup with the following settings. CommEB - In Manager - Voicemail On, Queueing On In Voicemail - Queued / Still Queued with option to leave message to 'CommEB' Is this the correct way to set it up, I think when a customer trys...
  14. bazhand

    Rebuild Exchange 2000

    Had todo a server move a few months back, Server was only DC, followed the http://www.swinc.com/resources/exchange/faq_db.asp?status=questions&faqID=1001&faqname=Exchange%202000&sectionID=1024&sectionName=Exchange%202000%20Move%20Server%20Method guide.
  15. bazhand

    Upgrading IP406

    Right so, what do i need to download, all the v3 DT based software. And skip upgrading to v2.1 at all
  16. bazhand

    Upgrading IP406

    Hi, Here's a list of what we have, and versions [Hardware] IP406 v2.0[18] Digital DT x 30 4.0[16] Digital DT x 30 4.0[16] Analog Pots8+ 4.0[16] [software] Delta Server 4.0.22 Voicemail Pro 2.0.16 Servicing around 45 phones, all phones are 2030's What exactly do i need, and...
  17. bazhand

    Login Report

    Hi, I have an ip 406 system with v4 CCC, looking for an idea to record login times on phones. Anyone know of such a report available(or any addional reports, the standard ones are well, lacking) Just need to know the times people have logged in at

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